Yonas Tewolde
Roxbury,MA
Summary
Driver moving passengers and packages safely across Boston-area routes with a focus on DOT regulations, dispatcher communication, and on-time arrival. Supports riders with disabilities, follows route instructions, and maintains calm service in fast-paced transit and delivery settings. Delivers courteous customer service while protecting passenger safety and vehicle handling standards.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Driver
Aramark
02.2023 - Current
- Conduct vehicle inspections before each shift to confirm safe operation and report maintenance concerns promptly.
- Follow DOT regulations and company procedures to support safe, compliant transportation operations.
- Support daily schedule adherence by arriving prepared for assigned runs and minimizing avoidable delays.
- Record trip details, incidents, and service notes accurately to support daily operational tracking.
- Communicate route updates and service issues clearly with dispatch and passengers throughout the day.
Driver
Veteran’s Transit Services
10.2021 - 02.2023
- Complete 10-15 transportation requests per shift while maintaining timely paratransit coverage and passenger service.
- Respond to transportation requests with urgency, aligning each trip to time goals and route planning requirements.
- Maintain passenger safety throughout every ride by following DOT regulations and standard driving practices.
- Assist riders with disabilities using wheelchair securement, vehicle lift operation, and mobility assistance.
- Receive dispatcher updates by two-way radio and translate instructions into accurate trip execution.
- Document vehicle incidents and support emergency evacuation procedures when conditions require immediate response.
Housekeeper
Hyatt Regency Hotel
04.2018 - 03.2020
- Restocked linens, toiletries, and cleaning supplies to support smooth daily room turnover.
- Inspected rooms for cleanliness, comfort, and missing items before releasing them to guests.
- Documented maintenance concerns and service issues for timely repair follow-up.
- Coordinated with front desk staff to prioritize urgent room changes and special guest needs.
Valet Parking Attendant
VPNE
11.2016 - 04.2018
- Greeted guests professionally and communicated parking instructions clearly to support a smooth front-door experience.
- Inspected vehicles for damage before parking and secured keys according to department policies and procedures.
- Followed DOT regulations, schedule adherence, and department procedures while handling guest vehicles and parking assignments.
Education
Bachelor of Science - undefined
ROXBURY COMMUNITY COLLEGE
Roxbury, MA01-2002
High School Diploma - undefined
DORCHESTER HIGH SCHOOL
Boston, MA01-2000
Skills
- Driving
- DOT regulations
- Route planning
- Dispatch communication
- Schedule adherence
- Customer service
- Microsoft Excel
- Passenger assistance
- Wheelchair securement
- Emergency evacuation procedures
- Mobility assistance
- Two-way radio communication
- Vehicle lift operation
- Vehicle incident reporting
Certification
Driver's License
Languages
English
Timeline
Driver
Aramark
02.2023 - Current
Driver
Veteran’s Transit Services
10.2021 - 02.2023
Housekeeper
Hyatt Regency Hotel
04.2018 - 03.2020
Valet Parking Attendant
VPNE
11.2016 - 04.2018
High School Diploma - undefined
DORCHESTER HIGH SCHOOL
Bachelor of Science - undefined
ROXBURY COMMUNITY COLLEGE