Senior Cybersecurity Awareness Analyst with Project Management, Data Analysis and SharePoint. Strong cyber knowledge and creation of awareness across industry, and Governance. Strong communication and customer interactive talent and team-oriented with proficiency in Micros office 360. Proven history of fostering Customer Relation to meet team, individual and management objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cyber Awareness & Training Analyst (At TDI)
House of Representatives
Washington, DC
03.2022 - Current
Coordinated and led two major outreach initiatives, hosting monthly info session webinars on a variety of cybersecurity topics and pop-up tables to encourage direct engagement and Q&A
Reviewed security audits to bring awareness to security problems and issues monthly briefing and facilitating training to entire organization
Created a Standard Operating Procedure for a specific security protocol
Managed monthly, quarterly, and annual metrics for all of the Cyber Awareness Team’s activities, helping to design dashboards and manage tasks in a shared project management interface
Managed and provided oversight of training metrics and compliance relating to cyber awareness training for all House of Representatives account holders
Developed training materials related to phishing, cloud security, social engineering, system administrator, and different threat types in collaboration with SMEs
Facilitated orientation and training classes to communicate policies and procedures to new hires
Created computer based training with required guidelines including annual e-learning development
Senior Management Analyst (At the Ambit Group)
Contractor for U.S. Department of Veterans Affairs
Washington, DC
09.2019 - 09.2021
As part of the Process and Project Management team, supported numerous tracking and process improvement efforts in a leading role and as a data analyst
Completed quality assurance reviews to assess accuracy of data and validate results that administer completion and progress of contract projects using power automate
Evaluated performance of the VA Boards, Council, Committee using data analysis and established review metrics for future tracking and evaluate productivity
Collected and analyzed user stories and leveraged data to enhance and explore future process planning and solution strategies
Documented process issues and recommend organization of VA's Office of Information and Technology (OI&T) shared drive and helped develop standard operating procedures of Microsoft Office products
Observed staff to study daily tasks regarding information processing and performance to better understand business system needs and recommended Microsoft Form to conduct business
Trained end-users in best practices to minimize errors and easy workflow
Explored technologies such as Microsoft Planner and other tools to manage projects
Created, and updated data using pivot tables, pivot charts in Excel to create vizual for contract projects and performance
Implemented new protocols and procedures after assessing operations to devise effective changes
Administer SharePoint to allow visibility and access to a specific administration and department of the VA
Information Security Intern
DeVry Education Group
Arlington , VA
01.2018 - 10.2018
Analyzed security procedure violations and developed plans to prevent recurrence
Researched and designed advanced computer forensic tools
Conducted record searches and coordinated with other units on procedural problems involving complex cases
Made recommendations to improve security procedures and systems
Analyzed system risk to identify and implement appropriate security countermeasures
Audited networks and security systems to identify vulnerabilities
Operation Service Manager
Delta Air Lines Inc.
Washington, DC
06.2010 - 07.2018
Managed over 125 employees and vendors in industry leading airline
Developed and mentored team members to provide hospitable, professional service while adhering to established service models
Generated reports on KPIs to track and improve key metrics to track performance and recommend action plans
Received multiple “exceeds expectations” ratings on performance reviews
Delivered consistent and quality mentoring, training for teams of contractors and staff members
Tackled troubleshooting and problem resolution to support end-user technical issues
Crafted diagrams and flowcharts outlining logical operational steps
Helped with Corporate and Government mandates in Risk Management analysis by creating guidelines and annual trainings to create awareness and protect PII/PCI
Education
Bachelor of Science - Information Systems Cybersecurity
DeVry University
Villa Park, IL
10.2018
Associate of Arts - Information Technology
University of Phoenix
Tempe, AZ
11 2015
Skills
Controls Recordkeeping
Data Integrity Assurance
Data Management
Analytical Thinking
Digital Forensics tools
Data Research and Validation
Statistic Analysis Expertise
Verbal and Written Communication
Onboarding & Offboarding
Project management
Business Analysis
Governance Project/Process Management
Agile Methodologies (SAFe)
SharePoint Administration
Compliance and regulations
Project development and lifecycle
Work flow planning
Client rapport
Training Administrator
Team building
Microsoft Office 360
OneDrive management
NIST Compliance
Security improvements
Risk analysis
Problem-Solving
Development of security education and role base training program
Track and manage user compliance
Perform simulation using KnowBe4 and Proofpoint and develop report
Cybersecurity For Industrial Systems Deployment of ICS
U.S. Department of Homeland Security
Issued Aug 2019
Credential ID ICS-CERT VLP
Industrial Control System Cyber Emergency Response Team
U.S. Department of Homeland Security
Issued Aug 2019
Credential ID 210W-02 Cybersecurity For Industrial Control System
Timeline
Cyber Awareness & Training Analyst (At TDI)
House of Representatives
03.2022 - Current
Senior Management Analyst (At the Ambit Group)
Contractor for U.S. Department of Veterans Affairs
09.2019 - 09.2021
Information Security Intern
DeVry Education Group
01.2018 - 10.2018
Operation Service Manager
Delta Air Lines Inc.
06.2010 - 07.2018
Bachelor of Science - Information Systems Cybersecurity
DeVry University
Associate of Arts - Information Technology
University of Phoenix
CCSK (Certification of Cloud Security Knowledge)
AWS Solution Architect
DFE (Digital Forensic Essentials) - 2024
2019 SharePoint Administrator
Cybersecurity For Industrial Systems Deployment of ICS
U.S. Department of Homeland Security
Issued Aug 2019
Credential ID ICS-CERT VLP
Industrial Control System Cyber Emergency Response Team
U.S. Department of Homeland Security
Issued Aug 2019
Credential ID 210W-02 Cybersecurity For Industrial Control System
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