Yonathan Mekonnen
Springfield ,VA
Summary
Attentive technology consultant with over 5 years experience helping companies improve business systems customized perfectly for unique needs. Successful at managing multiple priorities with a positive attitude and always willing to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Technology Consultant
Capgemini Government Soultions
07.2020 - Current
- Lead product workstream and identify technical discrepancies and improvement opportunities to resolve issues
- Act as the liaison between the government client (GSA) and Capgemini, resolving issues that arise within Salesforce
- Utilize Salesforce CRM, Salesforce Data Loader, People Import Tool, and Demand Tool to complete tickets under the ServiceNow ticketing system
- Execute Salesforce tasks including Bug/Defects, Data Updates, and Application Questions
Software Developer
JPMorgan Chase
07.2019 - 07.2020
- Created AEM 6.4 components with custom dialogs using sightly HTML templating language
- Worked on web development to design, code, test, report and debug operations
- Worked on CRX as a repository and accessing the CRX content nodes by SQL queries and Xpath
- Performed unit testing to troubleshoot components and interacted with the testing team to track defects
- Worked in an agile environment, by participating in sprints and daily
standups to further improve team efficiency
Software Engineering Intern
AMC Technology
06.2018 - 08.2018
- Worked both independently and in a team to develop web application features using Twilio Flex such as programmable voice, SMS, and chat
- Responsible for determining the best technical approach and implementing new features for the exploration and expansion of the new Cloud Contact Center Platform, DaVinci
- Using agile methodology, worked with team members to participate in sprints and present in sprint demos to demonstrate our development to stakeholders
- Worked closely with Twilio API and AMC Technology API
Education
Secret Clearance Obtained
Bachelor of Science - Computer Science
Virginia Commonwealth University
Richmond, VA05.2019
Skills
- Agile
- Scrum Methodology
- Technology Integration
- Data Analysis
- Project Management
- Business and Technical Analysis
- Stakeholder Communication
- Risk/Issue Management
- Scrum Methodology
- JIRA
- Defect/Regression Testing
- Solution Testing and Implementation
- Java
Timeline
Technology Consultant
Capgemini Government Soultions
07.2020 - Current
Software Developer
JPMorgan Chase
07.2019 - 07.2020
Software Engineering Intern
AMC Technology
06.2018 - 08.2018
Secret Clearance Obtained
Bachelor of Science - Computer Science
Virginia Commonwealth University
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