Beyoncé D. Holman
Joliet,IL
Summary
An outgoing, and hardworking individual, eager to expand my clerical experience as well as showcase organizational skills across diverse settings.
Equipped with a multitude of experience in roles varying from cashier to supervisor including:
- 9 years of customer-facing roles across diverse industries such as retail, sporting events, logistics, etc.
- Organizational skills, attention to detail, and proficiency with technical documentation
- Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
Work History
Security Officer
P4 Security Solutions
Downers Grove, Illinois
01.2024 - Current
- Assisted in the development and implementation of security policies and procedures.
- Adhered to post orders while maintaining a visible presence around the property.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues
- Enforced access control measures in accordance with established procedures.
Security Supervisor
Securitas Security Services USA
Channahon, IL
01.2023 - 12.2023
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Collaborated with law enforcement agencies to provide assistance during investigations or emergencies.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Provided escorts for visitors as needed throughout the building.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Cashier
Chicken-N-Spice
Shorewood, Illinois
06.2021 - 10.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained a stocked and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
Education
Some College (No Degree) - Medical Assisting
Joliet Junior College
Joliet, ILSkills
- Identification verification
- Electronic surveillance
- Access Control
- Data Entry
- Paperwork Processing
- Inbound and Outbound Calling
- Microsoft Office expertise
- POS Systems
- Payment Collection
Timeline
Security Officer
P4 Security Solutions
01.2024 - Current
Security Supervisor
Securitas Security Services USA
01.2023 - 12.2023
Cashier
Chicken-N-Spice
06.2021 - 10.2023
Some College (No Degree) - Medical Assisting
Joliet Junior College