YONISA SHRESTHA
Saugus,USA
Summary
Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.
Overview
2
2
years of professional experience
Work History
Security Supervisor
North East Security
05.2024 - Current
- Ensured security staff is trained and certified by company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Eager to learn quickly and work diligently, consistently metting deadlines and contributing positively to team goals.
- Conduct regular patrols and monitored surveillance equipment to ensure the security of premises and detach suspicious activities.
Sales Associate/Customer Service Cashier
Sephora
05.2023 - 09.2023
- Supported cashiers and customers in locating products, confirming prices, and replenishing stock
- Embodied company mission and values through honesty, integrity, and high-quality performance
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Maintained knowledge of current and future promotions to inform customer purchasing decisions
- Welcomed customers and offered quick assistance to handle diverse needs
- Explained current sales, promotions, and other brand initiatives to gain customer loyalty
- Processed customer orders quickly to prevent long queues
- Assisted with store recovery to maintain a clean and organized sales floor throughout the shift
- Went above and beyond customer expectations for the exceptional shopping experience
Education
Bachelor of Science - Criminal Justice
University of Massachusetts
Lowell, MA05-2026
High School Diploma -
Prospect Hill Academy
Cambridge, MA05-2022
Skills
- Foreign language
- Strategy
- Motivating others
- Coaching
- Guidance
- Mentorship
- Relationship-building
- Emotional intelligence
- Persuasion
- Active listening
- Consensus-building
- Cultural competency
- Daily status reports
- Site Visits
- CCTV experience
- Security team leadership
Community Service
Volunteered in a Nepali class school as a teacher assistant. Help teachers with recordkeeping, such as taking attendance and calculating grades. Get equipment or materials ready to help teachers prepare for lessons. Supervise students outside of the classroom, such as between classes, during lunch and recess, and on field trips.
Languages
- Nepali, Advanced (C1)
- Hindi, Intermediate (B1)
Timeline
Security Supervisor
North East Security
05.2024 - Current
Sales Associate/Customer Service Cashier
Sephora
05.2023 - 09.2023
Bachelor of Science - Criminal Justice
University of Massachusetts
High School Diploma -
Prospect Hill Academy
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