YONQUEL THOMAS
Goodwill Talentbridge
Milwaukee,Wisconsin
9
years of professional experience
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Work History
Patient Care Nursing Assistant
3 Months- Assisted in daily patient care activities, enhancing comfort and well-being.
- Supported mobility assistance for patients, promoting independence and safety.
- Educated patients on care plans, fostering understanding and compliance.
- Streamlined documentation processes, enhancing accuracy and efficiency of patient records.
- Led initiatives for infection control practices, contributing to a safer environment for patients and staff.
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
- Promoted a positive healing environment for patients by actively listening to concerns and addressing needs promptly and effectively.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Food Service Assistant
10 Months- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted in inventory management, ensuring timely restocking of supplies.
- Trained new staff on food safety protocols and service standards.
- Collaborated with kitchen team to enhance meal presentation and quality.
- Monitored food safety compliance during storage and serving processes.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
Customer Service Representative
6 Months- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
Mail Processing Clerk
2 Months- Kept work area clean, organized, and safe at all times in accordance with company policies.
- Ensured compliance with local postal regulations by following safety procedures when handling hazardous materials.
- Processed incoming and outgoing mail utilizing postal regulations and guidelines.
- Loaded mail onto mail sorting machine for processing.
- Processed mail coming out of slots by city and state.
- Labeled mail containers.
- Put away mail containers in bins to be sent to post office.
- Cleared jams out of mail sorting equipment.
Mail Carrier
2 Months- Delivered high volume of mail daily in a timely and efficient manner.
- Adapted quickly to new routes and delivery changes, increasing efficiency of mail distribution.
- Developed excellent customer service skills by ensuring timely delivery of packages and mail to customers.
- Sorted mail by route before delivery according to postal policies.
Hospital Housekeeper
2 Years 6 Months- Worked independently without direct supervision while maintaining high standards of performance.
- Strived to provide a safe environment by following all safety regulations and policies.
- Utilized knowledge of proper disinfecting procedures for surfaces, equipment and furniture.
- Cleaned countertops, sinks, surfaces and bathrooms.
- Emptied trash, cleaned under beds.
- Removed dirty linen to be replaced with clean linen.
- Cleaned women's hospital and emergency department.
Food Service Worker
2 Years 6 Months- Successfully handled multiple tasks while maintaining accuracy throughout the shift.
- Maintained cleanliness of work area including counters, tables, oven, and kitchen equipment.
- Served food in a timely manner to students and staff.
- Deep cleaned and re-arranged kitchen to make it more open and workable.
- Prepared packed meats such as taco meat, chicken, burgers, pizza, fish, fajitas.
- Prepared sandwiches and soups.
- Cut whole fruits and cupped canned fruits.
- Washed dishes and cleaned lunch tables.
- Packed breakfast packets for classrooms, packed milk in milk cartons.
- Cleanliness of kitchen duties.
Education
Associates - Medical Assistant
Skills
Interpersonal skills
Caring
Detailed Oriented
Trustworthy
Professional
Prioritization
Cleanliness
Time management
Organized
Timeline
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