Jacqueline Stevens-Mckenzie
Bedford,OH
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience with demonstrated experience in hospital settings. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Nursing Assistant
University Hospitals of Cleveland
09.2023 - Current
- Worked effectively in fast-paced environments.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Medical Assistant
University Hospitals Of Cleveland
11.2019 - 09.2023
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Cleveland Clinic
11.2018 - 09.2019
- Assisted the physician and/or the provider by facilitating patient information through numerous phases of the patient visit.
- Obtained client medical history, medication information, symptoms and allergies.
- Retrieved medical record charts and notified the patient of normal laboratory and radiology results.
- Sanitized, restocked and organized exam rooms and medical equipment.
State Tested Nursing Assistant
The Village Of Marymount
03.2017 - 04.2019
- Assisted patients with ADL’s including bathing, dressing, and toileting every two hours.
- Assisted in changing bed linens.
- Monitored, tracked, and reported unusual circumstances in patient's condition such as behavior, complaints, and physical symptoms.
- Provided quality of nursing care in accordance with resident care policies and procedures.
Rehab Assistant
Cleveland Clinic Rehabilitation Hospital
08.2017 - 03.2019
- Performed treatment procedures to improve patient's functioning.
- Assisted patients during ambulation to prevent injuries.
- Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
Clinical Medical Assistant
St. Vincent Charity Medical Center
03.2017 - 09.2018
- Updated and maintained all digital client records and assist in transitioning hard copy records.
- Collected and documented patient medical information such as vital signs, weight, changes in medical history Recording patient information such as vital signs, weight, and changes in medical history.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Diploma in Practical Of Nursing - LPN
Central School Of Practical Nursing
4700 Rockside Rd Suite 250 Independence, OH 4413109-2024
Diploma - Medical Assistant, Specialist
Vatterott College Broadview, Care
Heights, Oakwood Village, OH2014
High School Diploma -
Bedford High School
Bedford, OH06.2012
Skills
- Epic Super User
- Vitals and Patient Monitoring
- Support Daily Living Needs
- Interpersonal Communication Skills
- Activities of Daily Living (ADL) Support
- Physician Communication
- Attention to Detail
- Privacy/HIPAA Privacy
- Phlebotomy Techniques
- CPR
- Basic nursing care
Certification
- STNA - State Tested Nursing Assistant
Timeline
Patient Care Nursing Assistant
University Hospitals of Cleveland
09.2023 - Current
Medical Assistant
University Hospitals Of Cleveland
11.2019 - 09.2023
Medical Assistant
Cleveland Clinic
11.2018 - 09.2019
Rehab Assistant
Cleveland Clinic Rehabilitation Hospital
08.2017 - 03.2019
State Tested Nursing Assistant
The Village Of Marymount
03.2017 - 04.2019
Clinical Medical Assistant
St. Vincent Charity Medical Center
03.2017 - 09.2018
Diploma in Practical Of Nursing - LPN
Central School Of Practical Nursing
Diploma - Medical Assistant, Specialist
Vatterott College Broadview, Care
High School Diploma -
Bedford High School