YOOLA R A J I
Lawrenceville,USA
Summary
Second year attending Kennesaw State University pursuing a Business Management. Dedicated student committed to learning, developing and building upon my management and leadership skills, with a strong devotion to academic excellence. Driven and personable with a gift for delivering exceptional customer service while managing numerous responsibilities and tasks, thriving in both autonomous and collaborative environments. Looking to advance my technical skills through an internship or a junior level management position.
Overview
2
2
years of professional experience
Work History
SERVER
Chili's Restaurant
Kennesaw, USA
2025.06 - Current
- I help to provide exceptional customer service by effectively addressing guests' needs and inquiries.
- Collaborated with team members to verify order accuracy and accommodate customers' requests.
- Maintained cleanliness and organization by of the restaurant to enhance guests' experience.
- Worked efficiently to address customers' issues and concerns, and resolve any errors that might have occurred throughout the guests' dining experience.
BRAND REPRESENTATIVE
Hollister
Kennesaw, USA
2025.01 - Current
- My responsibilities include greeting customers, cleaning and organizing the sales floor, folding clothes, restocking items and organizing shipment.
- In addition, I also work as a cashier at Hollister, working diligently alongside my coworkers to address customers' needs, or resolve any concerns the customers may have promptly and efficiently.
- Assisted and collaborated with team members to inform customers about promotional events to drive store sales.
SERVER
Olive Garden
Snellville, USA
2024.05 - 2024.08
- While I worked at Olive Garden, a few of my tasks included greeting customers, taking orders, and assisting customers with their needs to ensure that they had a pleasurable dining experience.
- I was able to demonstrate my multitasking skills by assisting my coworkers to ensure that service ran smoothly, performing side work duties such as cleaning and restocking items, and taking care of guests without compromising the quality of my service.
- I also upsold and recommended menu items based on customers' preferences so that they would have a memorable experience, and to increase my sales.
- While I worked at Olive Garden, a few of my tasks included greeting customers, taking orders, and assisting customers with their needs to ensure that they had a pleasurable dining experience.
Education
BBA - BUSINESS ADMINISTRATION AND MANAGEMENT
University of Georgia
Athens,GA2028-05
Skills
- Analytic Reasoning
- Professional Writing
- Dependable
- Conflict Resolution
Timeline
SERVER
Chili's Restaurant
2025.06 - Current
BRAND REPRESENTATIVE
Hollister
2025.01 - Current
SERVER
Olive Garden
2024.05 - 2024.08
BBA - BUSINESS ADMINISTRATION AND MANAGEMENT
University of Georgia