Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Yoonjae HEO

Fayetteville,NC

Summary

Dynamic logistics professional with extensive experience at the US Army and Fuji Japanese Steakhouse. Proven expertise in warehouse operations and logistics management, enhancing efficiency and safety. Skilled in training teams and resolving conflicts, ensuring smooth operations and high performance. Committed to optimizing supply chain processes and maintaining accurate records.


Overview

6
6
years of professional experience

Work History

Automated Logistical Specialist (92A)

US Army
04.2021 - 07.2025
  • Determined staffing needs, developing schedules to staff all shifts.
  • Trained new team members on proper and safe use of tools and equipment.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Monitored progress of tasks to provide feedback for improvement.
  • Monitored production levels and implemented measures to increase output.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Enforced team adherence to safety regulations and protocols.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

Restaurant Manager

Fuji Japanese Steakhouse & Seafood
08.2019 - 10.2020
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

Computer Information Systems - Networking

Bryan University
Springfield,MO
03-2014

Skills

  • Warehouse operations
  • Hazardous materials handling
  • Logistics planning
  • Shipping and receiving
  • Supply chain coordination
  • Logistics management
  • Supply chain management
  • MS office
  • Warehouse logistics

Accomplishments

  • Operated the Global Combat Support System-Army (GCSS-Army) to manage, process, and track a high volume of supply requests, receipts, and shipments with 100% accuracy.
  • Maintained strict accountability of millions of dollars' worth of military equipment, repair parts, and supplies through diligent inventory management, cycle counts, and regular audits.
  • Managed the receipt and processing of all incoming supplies, ensuring items were correctly identified, logged in the system, and stored within the required 24-hour timeframe to support mission readiness.
  • Issued mission-critical parts and equipment to maintenance and operational units, effectively minimizing equipment downtime and preventing delays in training and operational timelines.
  • Coordinated the turn-in and shipment of over $1,000,000 in unserviceable or excess retrograde materials, improving supply chain efficiency and asset visibility.
  • Developed and authored comprehensive Standard Operating Procedures (SOPs) for the SSA, establishing a clear framework that improved efficiency and ensured procedural consistency.
  • Served as a subject matter expert for stock control functions, providing technical guidance and mentorship to peers to enhance overall team proficiency and effectiveness.

Languages

English
Professional Working
Korean
Native or Bilingual

Timeline

Automated Logistical Specialist (92A)

US Army
04.2021 - 07.2025

Restaurant Manager

Fuji Japanese Steakhouse & Seafood
08.2019 - 10.2020

Computer Information Systems - Networking

Bryan University