Yordanas Habtemariam
Seattle
Summary
Hard-working professional with 2+ years of experience and a proven knowledge of customer communications, customer satisfaction, and customer service. Aiming to leverage my skills to successfully fill the Supervisor role at your company.
Overview
6
6
years of professional experience
Work History
Security guard
Securitas
01.2023 - Current
- Monitoring Surveillance equipment, inspecting buildings and access points, monitoring alarms, Greeting vendors, mask tracking & complete DARs.
Customer service
Agelgil Ethiopian restaurant
08.2021 - 02.2022
- Greet Customers & present menus, provide, , arrange table settings, keep table clean at all times, corporate with all serving and kitchen staff and collected payments.
Security guard
Allied Universal
02.2022 - 01.2023
- Making sure everyone was wearing a mask, Did temperature check, Greeting Vendors & visitors and access control
- Server
Eyersualem Internet cafe, Family Business
03.2017 - 02.2019
- Handling team conflicts, managing finances, ensuring a safe, secure & legal work environment
- Assisting customers when they have trouble or questions using computer software’s
- Maintaining accounting databases by entering data into the computer, processing backups
Education
High School Diploma -
Garfield High School
Seattle, WASkills
- MS Excel
- IT
- Communication Skills
- Customer service
- Organizational Skills
- Active listening
- Documentation Development
- Microsoft certification
- Friendly and patient
- Collaborative team player
- Interpersonal Skills
- Resolving incidents and problems
- Reporting Skill
- CPR Certified
Timeline
Security guard
Securitas
01.2023 - Current
Security guard
Allied Universal
02.2022 - 01.2023
Customer service
Agelgil Ethiopian restaurant
08.2021 - 02.2022
Eyersualem Internet cafe, Family Business
03.2017 - 02.2019
High School Diploma -
Garfield High School
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