YORDY PORTALATIN
Haverhill,MA
Summary
Results-driven candidate proficient in a variety of software systems and tools and able to develop strategies to ensure products meet customer requirements. Experienced in troubleshooting, problem-solving, and system testing. Committed to providing exceptional customer service. Highly motivated and detail-oriented individual experienced in software testing and quality assurance. Proven ability to develop and implement test plans, evaluate software performance, and ensure end-user satisfaction. Skilled at locating and resolving software issues to ensure product stability and reliability.
Overview
6
6
years of professional experience
Work History
QA Specialist
Deseert Holdings
Newburyport, MA
03.2023 - Current
- Assisted in defining, refining, and implementing SOPs and internal audit programs
- Conducted tests on products to verify compliance with quality standards and industry regulations
- Trained and mentored new quality assurance specialists on quality assurance processes and procedures
- Spearheaded department initiatives to review and improve department processes, systems, and methodologies
- Monitored and inspected product production to ensure quality and accuracy of final product
- Assisted in development and execution of quality assurance and improvement program
- Used quality monitoring data management system to compile and track performance at team and individual level
- Utilized processes, systems, and methodologies enabling department to fulfill departmental goals
- Maintained QA dashboard to drive integrity of data.
- Inspected cargo for signs of damage or improper packaging.
- Verified accuracy of shipment documentation and labels.
- Analyzed results from tests conducted on cargo materials for compliance with safety regulations.
Supervisor
Mcdonalds
Plaistow, MA
04.2019 - 03.2023
- Set performance goals for staff members and helped teams meet important deadlines
- Organized workflow tasks to prevent downtime and production gaps
- Delegated tasks to team members according to individual strengths
- Coordinated employee schedules according to availability and approved shift changes
- Communicated employee, customer, and workplace needs to managers
- Conducted employee evaluations and documented overall progress
- Streamlined workflow processes to reduce costs and improve productivity.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Reviewed completed work to verify consistency, quality and conformance.
Secretary of the Sanitation Supervisor Secretary O
Yordy p
Haverhill, MA
01.2018 - 03.2019
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
GED -
Haverhill High School
05.2022
Skills
- Conduct Monitoring
- Correction Action Planning
- Heavy Machinery Operation
- Project Management
- Customer Service
- Problem-Solving Skills
- Sound Quality Management Techniques
- Quality Assurance
- Audit Reports
- Quality Improvement
- System Inspections
- Test Result Analysis
- Testing Processes
- Technical Reporting
- Team Leadership
- Test results analysis
- Technical reporting
- Manual Testing
- System Inspection
- Technical Documentation
- Application testing
Languages
Spanish and inglesh
References
- "Alba Rosario" arosario@dessertholdings.com
- "Dayaris Martinez" dmartinez@dessertholdings.com
- Milagros Andino, Production Supervisor, (978) 902-1225, mandino@dessertholdings.com
Timeline
QA Specialist
Deseert Holdings
03.2023 - Current
Supervisor
Mcdonalds
04.2019 - 03.2023
Secretary of the Sanitation Supervisor Secretary O
Yordy p
01.2018 - 03.2019
GED -
Haverhill High School
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