Lilian Lopez

• Great Customer Service

• Open-Close store

• Managing Money

•Making Sales

• Ensured compliance with safety regulations and company policies.
• Monitored inventory and placed orders to restock shelves.
• Resolved issues by sharing and implementing customer service initiatives.
• Built relationships with customers to grow business networks and locate new opportunities.

• Phone Customer Service

• File paperwork

• Maintained accurate records and organized files for student information and training materials
• Created new files for new student’s enrollment
• Made appointment's for new students to visit campus
• Enrollment

• Managed daily store operations
• Trained and supervised staff to deliver excellent customer service.
• Oversaw inventory management and maintained optimal stock levels.
• Conducted regular staff meetings to address concerns and improve performance.
• Implemented promotional displays to enhance product sales
• Monitored sales trends and adjusted strategies to meet changing demands.
• Recruited, trained and supervised new employees.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Created weekly work schedules for store personnel.
• Payroll