Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Personal Information
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Yorleny Serrano

Lebanon

Summary

Healthcare professional with extensive experience in high-stress emergency settings. Proven ability to deliver exceptional patient care while maintaining composure during medical crises. Highly reliable team member with adaptability to changing situations and commitment to collaborative success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Travel Clinic Registered Nurse

Innovent Global
04.2024 - 07.2025
  • Conducted evaluations of patients before and after treatments.
  • Developed comprehensive charts for assessments.
  • Verified correctness of medication records.
  • Developed comprehensive care plans.
  • Adhered to MD prescription directives.
  • Administered intravenous and oral medications.
  • Implemented interventions to prevent fluctuations in blood pressure levels.
  • Coordinated discussions with Nephrologist, patient, family members, Social Worker, Nutritionist, and Vascular surgery professionals.
  • Prepared equipment for procedures and facilitated access to fistulas, grafts, and Central Venous Catheters.
  • Conducted laboratory draws and monitored results.
  • Provided comprehensive guidance on renal diets, treatment plans, and prescriptions.
  • Provided support for treatment termination.
  • Developed strong therapeutic relationships with patients through empathy, cultural sensitivity, and open communication channels that foster trust.
  • Facilitated continuity of care by effectively communicating with primary healthcare providers regarding pertinent clinical findings and collaborating on optimal treatment strategies.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed physical, emotional, social, and spiritual needs of each patient.
  • Enhanced the efficiency of the clinic by coordinating with multidisciplinary teams, streamlining workflows, and optimizing resource allocation.
  • Evaluated the effectiveness of nursing interventions regularly through feedback from patients, families, colleagues, and self-reflection practices resulting in continuous improvements to care delivery methods.
  • Promoted a safe and secure environment for patients, staff, and visitors by adhering to infection control protocols and maintaining an organized workspace.
  • Implemented effective time management strategies resulting in improved productivity levels without compromising quality or safety measures during daily operations.

Registered Nurse, Emergency Department

Good Samaritan Medical Center
08.2023 - 04.2024
  • Prioritized patients according to severity of injury or illness.
  • Ensured immediate stabilization of incoming patients.
  • Collaborated with team to address urgent trauma situations.
  • Facilitated execution of cardioversions and related medical interventions.
  • Dispensed prescribed medication following physician directives.
  • Established IV access.
  • Managed incoming patient records.
  • Partnered with emergency personnel to deliver patient care.
  • Facilitated transfer of unstable patients to testing units.

Charge Nurse II, RN

Fresenius Medical Care
02.2023 - 08.2023
  • Guide and support patient care staff with continuous feedback and performance input.
  • Involve in hiring, firing, and disciplinary procedures within the department.
  • Suggested disciplinary measures to Clinical Manager and initiated necessary actions.
  • Implemented protocols to ensure regulatory adherence in clinics with large patient populations.
  • Managed personnel schedule modifications, ensuring regulatory and policy compliance during the Clinical Manager's absence.
  • Engaged in discussions to optimize patient care plans.
  • Maintain knowledge of the current practices related to the principles and techniques of dialysis by participating in all scheduled in-services.
  • Facilitated orientation programs to integrate staff into the team.
  • Routinely observe and guide direct patient care staff for appropriate technique and adherence to facility policies and procedures.
  • Supported implementation of OSHA initiatives to uphold cleanliness and safety.
  • Maintain overall shift operation in a safe, efficient, and effective manner.
  • The clinical Manager conducts staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve the delivery of care.
  • Meet routinely with the Clinical Manager to discuss personnel and patient care status, issues, and information.
  • Oversaw comprehensive documentation of patient data.
  • Oversaw Charge Nurse functions in collaboration with Staff RNs assuming relief charge duties.
  • Ensured high-quality patient care services.
  • Assess daily patient care needs and develop and distribute patient care assignments appropriately.
  • Assume primary responsibility in an emergency.
  • Assess patient needs, respond to dialysis treatments, and communicate concerns to rounding physicians. Implement changes in patient care/treatment as directed.
  • Monitor and supervise all patient care activity during dialysis and assist as necessary.
  • Collaborate with the direct patient care team to make decisions that benefit patient care.
  • Evaluated patient's status to identify dialysis-related problems.
  • Administer medications to patients per physician's orders.
  • Subject matter expert and as a resource for staff members.
  • Supervise and participate in the completion of short- and long-term care plans.
  • Admit new patients according to facility procedure.
  • Ensure the educational needs of patients are met and educate the patient and family about end-stage renal disease (ESRD), dialysis therapy, diet, and medication.
  • Technical:
  • Supervise the safe and effective use of all equipment involved in direct patient care.
  • Ensure safe and efficient operation of dialysis and emergency equipment.
  • Executed verification tasks to maintain adherence to operational standards during start-up and shut-down processes.
  • Acquired skills from Nurse's Technical Training Program and Water Quality Facility Training.

Acute Dialysis Per Diem

DAVITA DIALYSIS KIDNEY CARE
02.2021 - 2023
  • Conducted thorough evaluations to determine patient needs.
  • Reviewed treatment orders and engaged in direct communication with Nephrology MD.
  • Entered data into EMR system efficiently.
  • Executed HD treatment effectively.
  • Oversaw medication protocols during various treatment phases.
  • Educated patients on health management strategies.
  • Recorded charges in billing system.
  • Conducted fistula cannulation adhering to policy standards.
  • Conducted central line care adhering to standard protocols.
  • Executed treatment plans with a focus on safety and precision.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.

Home hemodialysis RN

DAVITA DIALYSIS KIDNEY CARE
06.2021 - 03.2022
  • Trained new patients for home hemodialysis and coordinated care with the medical team.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.

Corrections Registered Nurse

Washington County Department of Corrections
02.2021 - 06.2021
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Monitored patient reactions after administering medications.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

Acute Dialysis Nurse

DaVita
08.2020 - 02.2021
  • Patient Assessment
  • Review orders for treatment, direct communication with Nephrology MD.
  • Charting into EMR system
  • Delivered HD treatment
  • Administration of medication pre, during treatment
  • Patient education
  • Entering charges into billing system
  • Cannulation of fistula per P&P
  • Central line care per P&P

Education

Associates Degree Nursing - Registered Nursing

Copper Mountain College
05.2020

Associate - Liberal Arts Math and Science

Copper Mountain College
05.2018

Bachelor of Science - Business Administration

University of Alajuela
01.1996

Skills

  • Electronic medical record systems
  • Experience in critical care settings
  • Clinical hospital experience
  • Critical care expertise
  • Vital Signs
  • Medical Records
  • Medication Administration
  • Triage
  • Epic
  • Patient Care
  • Management
  • Documentation Review
  • Managed Care
  • Experience Administering Injections
  • Supervising Experience
  • Nursing
  • Case Management
  • EMR Systems
  • Employee Orientation
  • Dialysis Experience
  • Caregiving
  • Dialysis
  • Laboratory Experience
  • Venipuncture
  • Critical Care Experience
  • Tube Feeding
  • Cerner
  • Critical care experience
  • Hospital Experience
  • Vital signs monitoring
  • Health promotion
  • Quality improvement
  • Emergency care
  • Diabetes management
  • Behavioral health
  • Diagnostic testing
  • Disease prevention
  • Cardiac care
  • Immunizations
  • Patient care
  • Clinical judgment
  • Patient education
  • Compassionate communication
  • Immunization administration
  • Patient charting
  • Medication administration
  • Medical terminology
  • Preventive care
  • Care planning
  • Intake assessments
  • Discharge planning
  • Treatment implementation
  • Chronic disease management
  • Nursing care
  • Clinic scheduling
  • Telephone triage
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Problem-solving abilities
  • Attention to detail
  • Compassionate and caring
  • Time management
  • Medication and IV administration
  • Multitasking Abilities
  • Basic life support
  • Reliability
  • CPR certification
  • Direct patient care
  • Organizational skills
  • Strong clinical judgment
  • Critical thinking
  • Excellent communication
  • Active listening
  • Adaptability and flexibility
  • Effective communication
  • Creative problem solving
  • Decision-making
  • Patient and family advocacy
  • Patient care assessment

Accomplishments

  • Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Documentation - Ensured charting accuracy through precise documentation.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Patient Care - Delivered compassionate care that exceeded hospital provided quality care to patients my patients in high stress environment.
  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.

Certification

  • BLS Certification
  • CPR Certification
  • RN License
  • TNCC Certification November 2023 to November 2027
  • PALS Certification November 2023 to November 2025
  • BLS for Healthcare Providers May 2022 to June 2024
  • Registered Nurse (RN) June 2020 to June 2022
  • RN Expires: June 2026 State: CA
  • RN Expires: May 2025 State: OR
  • RN Expires: May 2025 State: WA

Languages

Spanish - Expert

Timeline

Travel Clinic Registered Nurse

Innovent Global
04.2024 - 07.2025

Registered Nurse, Emergency Department

Good Samaritan Medical Center
08.2023 - 04.2024

Charge Nurse II, RN

Fresenius Medical Care
02.2023 - 08.2023

Home hemodialysis RN

DAVITA DIALYSIS KIDNEY CARE
06.2021 - 03.2022

Acute Dialysis Per Diem

DAVITA DIALYSIS KIDNEY CARE
02.2021 - 2023

Corrections Registered Nurse

Washington County Department of Corrections
02.2021 - 06.2021

Acute Dialysis Nurse

DaVita
08.2020 - 02.2021

Associate - Liberal Arts Math and Science

Copper Mountain College

Bachelor of Science - Business Administration

University of Alajuela

Associates Degree Nursing - Registered Nursing

Copper Mountain College

Personal Information

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