Yorman Santos
Johnston,RI
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Department of Corrections
Cranston, RI
03.2023 - Current
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of Inmate Cells to make sure no contraband is hidden
- Trained new staff on correctional procedures, emergency response protocols, and use of security equipment.
Motor Transport Operator
United States Marine Corps
MA
03.2018 - Current
- Managed loading, unloading and safety of all personnel, cargo and equipment
- Reported defects, damage and accidents to proper personnel
- Updated and filed supply records and forms
- Operated and maintained field communications equipment
- Prepared daily, weekly and monthly situational reports for higher headquarters
- Trained junior operators on safe driving practices and vehicle handling procedures, enhancing team proficiency.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
Welder
General Dynamics/Electric Boat
North Kingston, RI
10.2021 - 12.2023
- Achieved long-lasting welds using proper technique and materials selection.
- Completed welds, fixed structural issues and installed new components.
- Prevented wasted time and materials with careful planning and meticulous interpretation of blueprints and job orders.
- Protected employees from safety hazards with consistent use of correct equipment and techniques.
TSA Agent
Homeland Security
Boston, MA
12.2019 - 10.2021
- Assisted in conducting screening of passengers, baggage and cargo
- Participated in information briefings concerning security-sensitive or classified information
- Assisted in monitoring the flow of passengers through the screening checkpoint to facilitate orderly and efficient processing of passengers
- Checking ID of airline employee, airport workers and TSA agents when coming in to the checkpoint
Front Desk Supervisor
Colwen Hotel Management
Chelsea, MA
01.2015 - 01.2019
- Trained new staff on correct procedures, compliance requirements and performance strategies
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
- Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
Education
High School Diploma -
Chelsea High School
Chelsea, MA06-2012
New England Institute of Technology
West Greenwich, RISkills
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Observation techniques
- Equipment accountability
- Managing training
- Supervising personnel
- Leadership development
Additional Information
US government security clearance from TSA and USMC
Languages
Spanish
Professional Working
Timeline
Correctional Officer
Department of Corrections
03.2023 - Current
Welder
General Dynamics/Electric Boat
10.2021 - 12.2023
TSA Agent
Homeland Security
12.2019 - 10.2021
Motor Transport Operator
United States Marine Corps
03.2018 - Current
Front Desk Supervisor
Colwen Hotel Management
01.2015 - 01.2019
High School Diploma -
Chelsea High School
New England Institute of Technology