Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yormery Colmenares

Altamonte Springs,Fl.

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier and Server

Mecatos Bakery & Cafe
Orlando, Florida
05.2024 - Current
  • Resolved customer complaints professionally in accordance with company policy.
  • Verified that customers were of legal age to purchase alcohol products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Server

Fonda La Petrona Restaurant
10.2023 - Current
  • Ensured fast and polite service for all guests.
  • Effectively communicated with kitchen staff to address customer allergies and accommodate special requests.
  • Prepared drinks according to standard recipes.
  • Provided efficient order taking services to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Consistently monitored dining room for cleanliness and proper set-up.
  • Maintained records of shift transactions as mandated by law or company policy.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Sales Representative

Metro by T-Mobile
07.2023 - 09.2023
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Identified cross-selling opportunities for additional products and services.
  • Analyzed competitors' offerings, pricing models, and sales strategies to identify areas for improvement.
  • Negotiated pricing contracts with customers to maximize profits.
  • Provided technical support for customers using the company's products or services.

Hostess

Adelitas Mexican Cocina
05.2023 - 07.2023
  • Accurately recorded customer information into reservation system.
  • Verified reservations and wait times with customers.
  • Provided menus to customers and answered questions regarding menu items.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Resolved any customer complaints or issues quickly and professionally.
  • Assisted servers in bussing tables when needed during busy periods.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Greeted guests warmly upon arrival, seating them promptly.

Hostess and Server

San José's Mexican restaurant
12.2021 - 12.2022

Childcare Assistant

  • Maintained accurate records of attendance, meals served, medication administered.
  • Maintained a clean, organized classroom environment conducive to learning.
  • Responded promptly to incidents or emergencies according to established protocols.
  • Engaged children in meaningful conversations regarding their day-to-day experiences.
  • Provided guidance on social interaction among peers within the group setting.
  • Promoted physical activity by encouraging outdoor playtime activities like sports and games.
  • Supervised naptime routines and ensured proper sleep habits were maintained.
  • Assisted in meal preparation including preparing snacks and drinks.
  • Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Maintained neat environment by organizing toy bins and bookshelves.

Education

VALENCIA COLLEGE
07-2026

HIGH SCHOOL DIPLOMA -

LAKE BRANTLEY
05.2021

Skills

  • Customer Service
  • Returns processing
  • Cash Handling
  • Cash Register Operation
  • Product Recommendations
  • POS Systems

Certification

  • National Phlebotomist Certification

Languages

Spanish
Native/ Bilingual

Timeline

Cashier and Server

Mecatos Bakery & Cafe
05.2024 - Current

Server

Fonda La Petrona Restaurant
10.2023 - Current

Sales Representative

Metro by T-Mobile
07.2023 - 09.2023

Hostess

Adelitas Mexican Cocina
05.2023 - 07.2023

Hostess and Server

San José's Mexican restaurant
12.2021 - 12.2022

Childcare Assistant

VALENCIA COLLEGE

HIGH SCHOOL DIPLOMA -

LAKE BRANTLEY

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Yormery Colmenares