SQL
Yosef Alemayehu
Data Analyst
Dallas,TX
Summary
Detail-focused Data Analyst with knowledge in process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
15
15
years of professional experience
24
24
years of post-secondary education
Work History
Operations Analyst
Doordash
Dallas, TX
08.2021 - 03.2023
- Designed plans to improve operations and suggested changes to systems for Grocery delivery operation.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Assessed operational performance to identify areas for improvement.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Created custom reports and visualizations to support decision-making processes.
- Developed and updated tracking spreadsheets using SQL and Google Sheets.
- Developed written documents and reports related to programs and operations.
Local Grocery Partner
Doordash
Los Angeles, CA
02.2021 - 08.2021
- Worked directly with small grocery store operators to launch their e-commerce on the Doordash platform
- Worked in the capacity of project manager in the execution of launching the online store
- Manage photo shoots and aisle mapping for setting up online menu and website presentation
- Analyze data to implement data driven solutions to improve key business metrics
- Conduct store visits to maintain relationship and trouble shoot any concerns
- Develop SOP and workflow for this newly created position in the company
- Work with staffing agency to recruit for and staff our program
Area Supervisor
Doordash
Los Angeles, CA
06.2020 - 02.2021
- Manage shopper teams across 8 locations Los Angels and San Fernando Valley
- Create and establish the SOSP for the shopper teams
- Planned sequence of operations and established schedule.
- Build out daily, weekly, and monthly reports for my locations using SQL and Excel. Provide action steps to improve the KPI..
- Trained team members in successful strategies to meet KPI targets
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Recruit new employees and manage employees within my operating area
- Create SOP for my position as we were a new vertical for Doordash
Store Director
Vons Companies
Beverly Hills, CA
09.2008 - 09.2018
- Developed new store location from ground up by hiring and training efficient team.
- Managed a $4.2 million remodel and grand opening of a store.
- Managed team of 90 employees.
- Managed store inventory.
- Managed product ordering and store purchases.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help store evolve and grow.
- Achieved store sales increase from $260,00/week to $310,000/week over a time span of 18 months.
- Analyzed operating and financial statements for profitability ratios.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Served in the role of Project manager to oversee a $4.2 million store remodel while store was still in operation by coordinating normal operations by day construction work over night.
Education
No Degree - Economics
California State University Northridge
Northridge 08.2002 - 01.2003
Certificate - Data Analytics
Colaberry School Of Data Analytics
Dallas 02.2023 - 05.2023
Economics
Santa Monica College
Santa Monica, CA 09.1998 - 06.2022
Skills
Reporting abilities
Financial planning
Process updates
Forecasting skills
Trend modeling
Leadership skills
Project Management
Data analysis
Data formatting
Software
SSRS
SSIS
Excel
Googlesheets
Powerpoint
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Certificate - Data Analytics
Colaberry School Of Data Analytics
02.2023 - 05.2023
Operations Analyst
Doordash
08.2021 - 03.2023
Local Grocery Partner
Doordash
02.2021 - 08.2021
Area Supervisor
Doordash
06.2020 - 02.2021
Store Director
Vons Companies
09.2008 - 09.2018
No Degree - Economics
California State University Northridge
08.2002 - 01.2003
Economics
Santa Monica College
09.1998 - 06.2022