Yoselin Aguirre
LAS VEGAS,NV
Summary
Reliable individual with skills and experience. Smart and committed to job well done. Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
7
7
years of professional experience
Work History
Laboratory Technician
Matsun Nutrition
01.2021 - 05.2023
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Cook
Virgin River Casino
01.2022 - 03.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Cashier Team Lead
Los Lupes Mexican Restaurant
02.2021 - 01.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Kitchen Prep Cook
Virgin River Casino
01.2017 - 07.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Courtesy Clerk/Night Janitor
Smith's Food & Drug Stores
07.2016 - 01.2017
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Beaver Dam High School
Littlefield, AZ05.2016
Skills
- Laboratory safety protocols
- Sample Preparation
- Microscopy techniques
- Lab result interpretation
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
Languages
Spanish
Native or Bilingual
Timeline
Cook
Virgin River Casino
01.2022 - 03.2023
Cashier Team Lead
Los Lupes Mexican Restaurant
02.2021 - 01.2022
Laboratory Technician
Matsun Nutrition
01.2021 - 05.2023
Kitchen Prep Cook
Virgin River Casino
01.2017 - 07.2020
Courtesy Clerk/Night Janitor
Smith's Food & Drug Stores
07.2016 - 01.2017
High School Diploma -
Beaver Dam High School
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