Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Receptionist
Silberstein Awad & Miklos
10.2020 - Current
Respond to visitor inquiries and direct questions to right personnel
Receive, sort, and route incoming mail
Prepare and enter necessary documents to data management systems accordingly
Process payments and update reports for various clients
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Managed multiple tasks and met time-sensitive deadlines.
Care Coordinator
Centers Plan For Healthy Living
12.2018 - 07.2020
Maintain electronic patient files and complete notations directed by medical personnel
Answer telephones and accept patient inquiries, routing to medical personnel
Ensure patient confidentiality and ensure that patient care does not get compromised
Schedule and confirm appointments and meetings with nurses or physicians.
Used company software and databases to maintain records of services performed and patient conditions.
Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Dental Assistant
Oasis Dental
09.2017 - 11.2018
Prepare and maintain exam rooms
Sterilize and disinfect instruments, setting up instrument trays, preparing materials, and assisting with dental procedures
Conduct routine X-rays imaging for patients
Record treatment information in patient records
Order dental supplies and maintain dental equipment inventory.
Education
High School Diploma -
Bayside Highschool
Queens, NY
07.2017
Skills
Microsoft Excel/Word
EagleSoft
Filevine
Time-Matters
Self-starter
Time management
Ability to work under pressure
Adaptability
Leadership
Organized
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Silberstein Awad & Miklos
10.2020 - Current
Care Coordinator
Centers Plan For Healthy Living
12.2018 - 07.2020
Dental Assistant
Oasis Dental
09.2017 - 11.2018
High School Diploma -
Bayside Highschool
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