Yoselin FRAIRE
Dalton,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
EKG Monitor Technician
CHI Memorial Hospital
2024.01 - Current
- Prepare and process paperwork and digital data from electrocardiograph (ECG) readings for the provider’s review.
- Office responsibilities include; scheduling appointments, filing, computer and good customer service telephone skills.
- Aided in streamlining workflow through proficient multitasking abilities while managing multiple patients'' telemetry simultaneously.
- Enhanced patient care by accurately monitoring and interpreting EKG data.
- Improved patient comfort during EKG procedures with careful electrode placement and clear communication.
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
Key Holder
The Children's Place
2021.10 - Current
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Structured HR consulting services to support clients during organizational developments and changes.
- Managed payroll for temporary, hourly and salaried employees.
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Nurse Tech
Hamilton Medical Center
2021.01 - 2021.03
- Engaged with patient family and friends to provide courteous visit experience.
- Provided support with bathing, toileting, grooming and washing.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Protected and promoted patient rights and assisted individuals to achieve maximum independence.
- Used mobility devices to transport patients.
Customer Service Associate/Cashier
Lowes Home Improvement
2019.02 - 2020.06
- Responsible for addressing customer return issues and issuing proper refunds.
- Operated multi-line phone system and online messaging system to communicate with customers.
- Answered and returned phone calls regarding customer inquiries.
- Accompanied employees in other departments in helping translate.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Followed policies and procedures to meet or exceed established performance requirements.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Education
Bachelor of Science - Communication Sciences And Disorders
Maryville University of Saint Louis
St Louis, MO12.2025
A.A.S - RESPIRATORY THERAPY, General Studies
Dalton State College
Dalton, GA05.2022
HIGH SCHOOL DIPLOMA -
Dalton High School
Dalton, GA05.2019
Skills
- Teamwork and Collaboration
- Active Listening
- Friendly, Positive Attitude
- Organizational Skills
- Multitasking and Prioritization
- Customer Service Support
- Quick-learning
- Attention to Detail
- Microsoft Office
- Precision and Accuracy
- Providing Customer Support
- Translation and Interpretation Services
- Verbal and Written Communication
Certification
BLS (active)
Languages
Spanish
Timeline
EKG Monitor Technician
CHI Memorial Hospital
2024.01 - Current
Key Holder
The Children's Place
2021.10 - Current
Nurse Tech
Hamilton Medical Center
2021.01 - 2021.03
Customer Service Associate/Cashier
Lowes Home Improvement
2019.02 - 2020.06
Bachelor of Science - Communication Sciences And Disorders
Maryville University of Saint Louis
A.A.S - RESPIRATORY THERAPY, General Studies
Dalton State College
HIGH SCHOOL DIPLOMA -
Dalton High School
BLS (active)
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