Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yoselin Fraire

Summary

Highly-motivated assistant store manager with customer service, multitasking. and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

EKG Monitor Technician

CHI Memorial Hospital
01.2024 - Current
  • Prepare and process paperwork and digital data from electrocardiograph (ECG) readings for the provider's review
  • Office responsibilities include; scheduling appointments, filing, computer and good customer service telephone skills
  • Aided in streamlining workflow through proficient multitasking abilities while managing multiple patients'' telemetry simultaneously
  • Enhanced patient care by accurately monitoring and interpreting EKG data
  • Improved patient comfort during EKG procedures with careful electrode placement and clear communication
  • Scheduled patients for testing and conducted follow up calls to confirm and answer questions.

Key Holder

The Children's Place
10.2021 - 04.2024
  • Answered customer questions and addressed problems and complaints in person and via phone
  • Structured HR consulting services to support clients during organizational developments and changes
  • Supervised bank deposits and security procedures to support store opening and closing
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.

Nurse Tech

Hamilton Medical Center
01.2021 - 03.2021
  • Engaged with patient family and friends to provide courteous visit experience
  • Provided support with bathing, toileting, grooming and washing
  • Took patients' blood pressure, temperature and pulse and documented height and weight
  • Documented information in patient charts and communicated status updates to interdisciplinary care team
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.

Customer Service Associate/Cashier

Lowes Home Improvement
02.2019 - 06.2020
  • Responsible for addressing customer return issues and issuing proper refunds
  • Answered and returned phone calls regarding customer inquiries
  • Accompanied employees in other departments in helping translate
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

Education

Communication Sciences And Disorders -

Maryville University of Saint Louis
St Louis, MO
12.2025

Associate of Applied Science Respiratory Therapy -

Dalton State College
Dalton, GA
05.2022

HIGH SCHOOL DIPLOMA -

Dalton High School
Dalton, GA
05.2019

Skills

  • Teamwork and Collaboration
  • Active Listening
  • Excellent communication and organizational skills
  • Multitasking and Prioritization
  • Quick-learning
  • Attention to Detail
  • Microsoft Office
  • Customer Service
  • Precision and Accuracy
  • Professional Telephone Demeanor
  • Problem-Solving Abilities
  • Bilingual/ fluent in both Spanish and English

Certification

BLS (active)

Timeline

EKG Monitor Technician

CHI Memorial Hospital
01.2024 - Current

Key Holder

The Children's Place
10.2021 - 04.2024

Nurse Tech

Hamilton Medical Center
01.2021 - 03.2021

Customer Service Associate/Cashier

Lowes Home Improvement
02.2019 - 06.2020

Communication Sciences And Disorders -

Maryville University of Saint Louis

Associate of Applied Science Respiratory Therapy -

Dalton State College

HIGH SCHOOL DIPLOMA -

Dalton High School

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Yoselin Fraire