Yoselin Hernandez
913 Jayhawk Way,CA
Summary
Driven professional with a proven track record at Boba Time, enhancing customer satisfaction and streamlining operations. Expert in food safety and proficient in cash handling, I excel in fast-paced environments, leveraging strong communication skills and a detail-oriented approach to deliver exceptional service. Achieved a notable increase in repeat business through efficient, quality-focused practices. Efficient [Desired Position] with hands-on experience in bakery operations, including dough preparation and oven monitoring. Achieved consistent product quality and upheld sanitation standards. Demonstrated expertise in team collaboration and maintaining clean, safe work environment. Professional bakery specialist prepared for this role with practical knowledge in dough mixing, shaping, and baking. Known for maintaining high standards in product quality and workplace cleanliness. Valued for teamwork, reliability, and adaptability to changing demands. Key skills include attention to detail and effective communication. Creative [Job Title] with [Number] years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques. Personable [Job Title] assisting customers with orders for special occasion items and daily purchases. Skilled in using and cleaning bakery tools and equipment to perform baking tasks. Organized bakery employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring bakery supply inventory and aiding management in compiling weekly and monthly orders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bakery Worker
Perla Tapatia
2031 Crows Landing Rd Modesto Ca 95358
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
Prep Line Cook and Cashiller
Mountain Mike's Pizza
29 S Tnird St San Jose Ca 95113
01.2018 - 04.2021
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
Food and Beverage Cashier
Boba Time
3617 Vermot Ave Los Angeles Ca 90007
02.2016 - 09.2018
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
- Operated and sanitized kitchen and food preparation equipment.
- Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
- Utilized point-of-sale systems proficiently for timely order entry, payment processing, and generating sales reports as required by management staff members.
- Upheld proper food handling safety standards to ensure a healthy dining experience for guests.
- Provided exemplary customer service through active listening, understanding individual preferences, and making knowledgeable recommendations based on customers'' needs or dietary restrictions.
- Effectively managed customer complaints, resolving issues promptly and professionally.
- Replaced CO2 tanks and soda syrups when depleted.
- Balanced cash registers at the beginning and end of shifts, ensuring accurate financial records for management review.
- Managed time effectively during peak hours to maintain swift service without compromising quality or attention to detail in transactions or order preparation tasks.
- Contributed to increase in repeat business by providing friendly and efficient service.
- Collaborated with kitchen staff to communicate special order requests, ensuring customer needs were met.
- Assisted in developing more efficient queuing system, reducing wait times and improving customer flow.
- Participated in promotional events, driving awareness and attracting new customers to establishment.
Education
Bachelor of Arts - Bachillerato En Salud
Complejo Educativo Profesor Carlos Lobato
El Salvador09.2012
Skills
Packaging products
Food safety knowledge
Communication abilities
Cleaning duties
Ingredient measuring
Recipe Following
Sanitation Procedures
Expiration Monitoring
Product presentation
Frosting application
Specialty breads
Food Safety
Work Prioritization
Food Preparation
Bakery equipment knowledge
Product Rotation
Cash Register Operation
Cash Handling
Ingredient Selection
Certification
- [Area of certification] Training - [Timeframe]
Languages
espanol
Native or Bilingual
Timeline
Bakery Worker
Perla Tapatia
09.2022 - Current
Prep Line Cook and Cashiller
Mountain Mike's Pizza
01.2018 - 04.2021
Food and Beverage Cashier
Boba Time
02.2016 - 09.2018
Bachelor of Arts - Bachillerato En Salud
Complejo Educativo Profesor Carlos Lobato