Yoselin Rivas
San Marcos,CA
Summary
Compassionate, with 4 years of experience in working with families settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources.
Overview
13
13
years of professional experience
Work History
Family Support Worker Family Services
Easter Seals Southern California
Escondido, CA
12.2022 - Current
- Coordinated referrals to community resources such as housing, medical care, education.
- Assisted families in completing applications for Head Start enrollment and provided information about program eligibility criteria.
- Provided support to families to ensure their children receive quality health services, including immunizations, physicals, and dental exams.
- Developed individualized service plans for each family served that outlined goals and objectives for the family's progress toward self-sufficiency.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk children.
Family Support Assistant
Easter Seals Southern California
Encinitas, CA
03.2020 - Current
- Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
- Supported parents in making key educational plans and decisions for children.
- Built and maintained strong relationships with families by successfully resolving issues and responding promptly to phone inquiries.
- Collected, evaluated and stored documents securely in child files and uploaded files onto state database.
- Ordered and restocked supplies in line with budget limits and office needs.
- Maintained records by creating monthly reports, closing terminated records and performing chart audits.
- Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates.
- Developed workable solutions for recurring problems for individuals and families.
Sales Representative
Metro PCS
San Marcos, CA
10.2013 - 12.2014
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Built positive and productive customer connections to drive consistent sales.
- Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
- Maintained database of customer and sales information using Excel.
Cashier Assistant Manager
Rodeos Catering
San Marcos, CA
07.2011 - 10.2013
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Trained new employees in cashiering procedures, offering assistance in resolving financial issues.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Counted product stock to maintain inventory records.
- Accurately handled over $10,000 of payments daily in cash and credit cards payments for food products.
Education
Bachelor of Science - Human Development And Family Studies
Mira Costa College
Oceanside, CA12-2026
Associate of Arts - Human Development
Miracosta College
Oceanside, CA05-2025
Associate of Arts - Liberal Arts And Sciences
Miracosta College
Oceanside, CA05-2025
Skills
- Case File Management
- Computer skills
- Relationship building
- Community Referrals
Timeline
Family Support Worker Family Services
Easter Seals Southern California
12.2022 - Current
Family Support Assistant
Easter Seals Southern California
03.2020 - Current
Sales Representative
Metro PCS
10.2013 - 12.2014
Cashier Assistant Manager
Rodeos Catering
07.2011 - 10.2013
Bachelor of Science - Human Development And Family Studies
Mira Costa College
Associate of Arts - Human Development
Miracosta College
Associate of Arts - Liberal Arts And Sciences
Miracosta College
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