Host
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency during peak hours.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Communicated wait times effectively to guests, managing expectations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
