Dedicated, highly capable and motivated with superior analytical and problem-solving skills and also over 300 hours of hands on training in laboratory environment. Quick learner and team player with strong interpersonal skills focused on exemplary customer service delivery. Familiar with Microsoft word, excel and PowerPoint.
Overview
6
6
years of professional experience
Work History
Driver
Uber Technologies, Inc
01.2023 - Current
Travel more than 3,000 trips with a Diamond driver reward with a customer rate 4.98
Ensure passenger safety and vehicle cleanliness
Communicating and sharing experience with passengers
Valet Attendant
LAZ Parking Company
01.2022 - Current
Greet guests and provide them with tickets while explaining parking rates and working hours
Assist customers by providing information and resources such as directions to the nearest convenience store and parking area etc.
Deliver the vehicle to guests
Maintain documentation and update reporting processes
Sales Associate
7-Eleven
01.2020 - 01.2023
Implemented new customer service strategies successfully increasing customer satisfaction
Greeted 100 customers daily and assisted with finding products
Verified identification for alcohol and tobacco sales
Processed more than $5,000 daily using electronic registers
Maintained clean environment by sanitizing counters and machines and emptying the trash
Supervisor
VPNE Parking Solutions LLC
05.2021 - 10.2021
Oversaw daily operations, ensuring team adherence to safety protocols and quality standards.
Mentored junior staff, enhancing skills and promoting a collaborative work environment.
Streamlined workflows, resulting in improved efficiency across multiple shifts.
Implemented new inventory management system, reducing discrepancies and develop and enforces procedures for the collection, recording, and controlling of parking fee revenue.
Ensures that ticketing machines are loaded and operational. accuracy.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.