Yosephin L. Tavarez
Perth Amboy,NJ
Summary
Attentive communications dispatcher with training and experience to handle stressful situations. Organized and thorough in documenting calls and events. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects.
Overview
5
5
years of professional experience
Work History
Dispatcher
Middlesex County
02.2023 - Current
- Carried out day-to-day operations accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours; nights, weekends, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions when needed.
Correctional Officer
Middlesex County
02.2022 - 02.2023
- Booked new inmates into the facility and processed inmates for release.
- Completed intake paperwork, fingerprints, and searches.
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
- Escorted inmates to and from cells
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Manager
Tiki Mojito
09.2021 - 01.2022
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied customer feedback to develop process improvements and support long-term business needs.
Office Assistant
Bin Bin Towing Company
04.2020 - 08.2021
- Completed clerical tasks such as filing, copying and distributing mail.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
Secretary
JJ Auto Body & Towing
12.2019 - 04.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support .
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Scheduled appointments and conducted follow-up calls to clients.
Waitress
El Tiro E Balilo
06.2019 - 12.2019
- Used cash registers and credit card machines to cash out customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Managed over 40 Customers per day
Education
High School Diploma -
Perth Amboy High School
Perth Amboy, NJ07.2017
Associate of Arts - Criminal Justice
Berkeley College
Woodbridge, NJSkills
- Confidentiality Understanding
- Appointment Scheduling
- Inter-office communications
- Organization
- Teamwork
- Problem Solving
- Ability to work under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dispatcher
Middlesex County
02.2023 - Current
Correctional Officer
Middlesex County
02.2022 - 02.2023
Manager
Tiki Mojito
09.2021 - 01.2022
Office Assistant
Bin Bin Towing Company
04.2020 - 08.2021
Secretary
JJ Auto Body & Towing
12.2019 - 04.2020
Waitress
El Tiro E Balilo
06.2019 - 12.2019
High School Diploma -
Perth Amboy High School
Associate of Arts - Criminal Justice
Berkeley College
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