Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yosra Eldaghash

Macungie,PA

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

5
5
years of professional experience

Work History

Teller

TD Bank
Verona, NJ
09.2017 - 05.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Educated customers on use of banking website and mobile apps.

Cashier

Kohl's
Little Falls, NJ
09.2016 - 09.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Human Resources Assistant

Alhayatt Heart Center
Egypt
06.2014 - 07.2016
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Education

Bachelor Degree - Business Administration

Alexandria University
Alexandria, Egypt
06.2013

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Excellent time management skills
  • Approachable
  • Friendly

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Teller

TD Bank
09.2017 - 05.2019

Cashier

Kohl's
09.2016 - 09.2017

Human Resources Assistant

Alhayatt Heart Center
06.2014 - 07.2016

Bachelor Degree - Business Administration

Alexandria University
Yosra Eldaghash