YOU TORRES
Bayside,NY
Summary
Consistently providing friendly guest service heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Maintain high standards of customer service during high-volume, fast-paced operations. Possesses strong leadership, problem-solving, and communications skills, with a focus on delivering exceptional customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Elara caring
Forest Hills, NY
02.2024 - Current
- Assist in the safe and effective care of clients following their care plan under the direct supervision of nurse
- Perform non-medical services and support for clients who need help with basic daily activities and physical care
- Reporting on the patient's physical and mental health to a registered nurse.
Server Assistant
Twenty Three Grand
Soho, NY
06.2023 - Current
- Assisting with dining room set up prior to and after service period
- Greeting customers warmly to provide exceptional customer service
- Learn and utilize knowledge of menu to enhance guest dining experiences
- Assisting wait staff with timely drinks delivery and guest requests
- Assisting with bussing, cleaning up and resetting tables.
Server Assistant
Riverpark
Kips Bay, NY
05.2023 - 07.2023
- Set up tables and chairs based on restaurant requirements
- Assisted the servers by refilling beverages and water to the tables
- Assisted with the tidying of tables, clearing, and keeping the dining area neat and pleasant.
Server
The Smith
Nomad, NY
09.2021 - 10.2022
- Setting tables, rearranging the dining area, and preparing the restaurant for extraordinary events
- Provided information to help food and beverage selections
- Suggested wine pairings to go with specific menu items
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu.
Skills
- Excellent customer service
- Strong verbal communication
- Passion for hospitality and attention to details
- Committed collaborator
- Ability to conduct tasks with minimal supervision
- Outstanding customer service
- Extremely resolute, organized, and collaborative
- Outgoing and energetic
- Leadership
- Problem solving
Certification
- HOSPITALITY LEADERSHIP
- FOOD HANDLER TRAINING COURSE
- HOME HEALTH AIDE
Timeline
Home Health Aide
Elara caring
02.2024 - Current
Server Assistant
Twenty Three Grand
06.2023 - Current
Server Assistant
Riverpark
05.2023 - 07.2023
Server
The Smith
09.2021 - 10.2022
- HOSPITALITY LEADERSHIP
- FOOD HANDLER TRAINING COURSE
- HOME HEALTH AIDE