Youdeline Prince
Orlando,FL
Summary
Certified Phlebotomy Technician (CPT) looking for an opportunity to apply my compassion for people and strong work ethic in an established business.I look forward to improving patient outcomes and collaborating with other patient-centered staff. I am professional with strong experience in customer service, focused on teamwork adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Crew Member
Universal Studios
01.2023 - Current
- Responded to customer complaints and promptley resolved issues to ensure satisfaction.
- Assisted customers with menu selections and answered questions about food items.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Cashier
7 Eleven Store
12.2020 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Phlebotomy Technician - Phlebotomy
Southern Technical Institute
Orlando, FL12.2024
Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethics
- Cash handling
- Relationship building
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving
- Customer engagement
- Time management
Certification
Phlebotomy technician
Languages
Haitian creole
Native or Bilingual
Timeline
Service Crew Member
Universal Studios
01.2023 - Current
Cashier
7 Eleven Store
12.2020 - 09.2022
Phlebotomy Technician - Phlebotomy
Southern Technical Institute
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