Young Ju Hong
Bellevue,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.Enhances customer experiences by employing service-oriented behaviors, understanding customer desires.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Dental Assistant & Front Desk Receptionist
Skyway Dental
10.2023 - Current
- Welcome and greet patient / schedule appointments
- Communicate necessary information to hep patients make appointments
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Cashier
Miko Teriyaki
03.2018 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Flight Attendent
Asiana Airline
08.2005 - 08.2012
- Provide inflight service and perform safety procedures during the flight.
- Answered passenger questions and provided solutions to issues arising during flights.
Education
Certificate of Accomplishment in Bookkeeping - Accounting
Bellevue College
Bellevue, WA01.2016
Bachelor of Science - Clothing And Textiles Studies
Sookmyung Women's University
Seoul, Korea01.2004
Skills
- Customer Service
- Problem-solving abilities
- Data Entry
- Customer Relations
- Problem Resolution
- Microsoft Excel
- Payment Processing
Certification
- RDA - Registered Dental Assistant
- Licensed Real Estate Broker - [Timeframe]
Timeline
Dental Assistant & Front Desk Receptionist
Skyway Dental
10.2023 - Current
Cashier
Miko Teriyaki
03.2018 - 03.2020
Flight Attendent
Asiana Airline
08.2005 - 08.2012
Certificate of Accomplishment in Bookkeeping - Accounting
Bellevue College
Bachelor of Science - Clothing And Textiles Studies
Sookmyung Women's University
- RDA - Registered Dental Assistant
- Licensed Real Estate Broker - [Timeframe]
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