Youngmin Kim
San Jose,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
13
13
years of professional experience
Work History
Manager - Sales and CX
Macy's Inc.
Stanford, CA
07.2022 - Current
- Evaluated team members' skillsets and allocated duties accordingly for maximum productivity.
- Developed and implemented strategies to increase customer satisfaction, loyalty and sales.
- Coached, mentored and trained colleagues in order to improve their job performance.
- Recruited and trained new employees to meet job requirements.
- Successfully implemented and exceeded company growth targets.
- Established relationships with vendors, suppliers, and other partners.
Manager - Sales and Marketing
Avadin, inc
San Jose, CA
07.2021 - 07.2022
- Identified opportunities for expanded market reach and customer acquisition to drive revenue growth.
- Managed sales representatives and trained, coached and mentored for optimal performance.
- Built a successful and driven sales team.
Head of Sales and Operation
Drop2Drop, inc
Sunnyvale, CA
12.2018 - 07.2021
- Instructed and guided a team of sales managers at the regional and local levels.
- Hired and motivated high-performing sales team.
- Executed strategic sales plans to expand customer base and revenue.
Head of Sales
Senpex, inc.
Sunnyvale, CA
04.2018 - 12.2018
- Researched industry trends and consumer preferences to inform product development efforts.
- Attended trade shows and conferences on behalf of the company to promote services and products.
- Conducted extensive research on competitor trends, products, and services.
Solutions Consultant
Qualys
San Mateo, CA
10.2016 - 03.2018
- Led customer meetings to analyze solution needs and suggest appropriate solutions.
- Collaborated with sales, marketing, engineering, and finance departments to achieve company goals.
- Provided pre/post-sales technical support and product demonstrations.
SMB Technical Account Manager
Qualys
San Mateo, CA
02.2011 - 10.2016
- Created comprehensive onboarding strategies for new clients, outlining goals, timelines, and resource allocation.
- Provided product demonstrations to customers in order to educate them on the features and benefits of products.
- Developed customer relationships, identified customer needs and provided technical solutions.
Education
VFX
Academy of Art University
San Francisco, CADigital Media
Albright College
Reading, PASkills
- Marketing
- Business Development
- Sales Techniques
- Customer Relationship Management (CRM)
- Staff Management
- Negotiation
- Team Leadership
- Customer Service
Languages
Korean
Native/ Bilingual
References
References available upon request.
Timeline
Manager - Sales and CX
Macy's Inc.
07.2022 - Current
Manager - Sales and Marketing
Avadin, inc
07.2021 - 07.2022
Head of Sales and Operation
Drop2Drop, inc
12.2018 - 07.2021
Head of Sales
Senpex, inc.
04.2018 - 12.2018
Solutions Consultant
Qualys
10.2016 - 03.2018
SMB Technical Account Manager
Qualys
02.2011 - 10.2016
VFX
Academy of Art University
Digital Media
Albright College
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