Customer service-oriented employee, with a diverse range of experience. Accustomed to fast-paced environments, problem solving, and creating a positive customer experience.
Overview
8
8
years of professional experience
Work History
Food Runner
Bob Chinn's Crabhouse
03.2017 - 10.2018
Assisted with dishwashing, food preparation and expedition roles when necessary.
Brought food items from kitchen to servers in a fast-paced environment.
Provided exceptional guest experiences through attentive service and quick responses to issues.
Member Services Representative
Centers LLC
05.2019 - 05.2020
Maintained an in-depth understanding of products and services offered to provide knowledgeable responses to current and potential customer questions.
Helped a large volume of customers every day with a focus on a positive attitude and customer satisfaction.
Resolved customer concerns or issues in order to help with retention and drive sales.
Administrative Assistant
High Fidelity Property Management
04.2020 - 03.2022
Answered multi-line telephone systems, routed calls, delivered messages to staff, and greeted visitors.
Assisted multiple departments with various administrative tasks.
Executed record filing system to improve document organization and management.
Pharmacy Technician
Walgreens Boots Alliance Inc.
09.2022 - 07.2023
Assisted patients, prescribers, and insurance companies with the resolution of issues regarding prescriptions in order to provide patients their medications.
Committed to the utmost level of integrity, specifically regarding duties including patient health information and controlled substances.
Maintained high-quality patient experiences in the midst of a dynamic workplace environment.
Crew Member
Jersey Mike's Subs
02.2025 - 06.2025
Operated cash register to ring up final bill and process various forms of payment.
Took orders, prepared meals, and collected payments.
Assisted other team members to achieve goals.
Collaborated with team members to complete orders.
Technology Lead / Full Stack Java Developer at Infosys Ltd. at Allstate InsuranceTechnology Lead / Full Stack Java Developer at Infosys Ltd. at Allstate Insurance