Work Preference
Professional Summary
Overview
Work History
Education
Skills
Personal Information
Other Activities
Timeline
Traveling Retail Merchandiser

Yander Rodriguez

Retail Odyssey
Denver,United States
Yander Rodriguez

Work Preference

Desired Job Title

Guest Service RepresentativeRetail MerchandiserBrand Ambassador

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemote

Location:

Denver, United StatesDenver, CO

Open to relocation:

Yes

Minimum Desired Compensation

$45000/yr

Important To Me

Work-life balanceFlexible work hours
7
Years of experience

Professional with strong foundation in hospitality management, specializing in guest services. Adept at leading teams, ensuring exceptional customer satisfaction, and adapting to evolving needs. Skilled in conflict resolution, staff training, and operational efficiency. Known for reliability, effective communication, and results-driven approach.

Experienced with managing guest services operations and ensuring high levels of customer satisfaction. Utilizes effective problem-solving strategies and team leadership to streamline operations. Track record of fostering positive guest experiences and maintaining service standards.

Work History

Traveling Merchandiser

1 Year 8 Months
Retail Odyssey | 02.2025 - Current

I completed resets.

Stocked products.

Adjusted shelves.

Skated aisles.

  • Reset store fixtures and shelves according to planograms and merchandising instructions.
  • Stocked merchandise, rotated inventory, and removed damaged products from sales floor.
  • Assembled display components and organized product placement for consistent store presentation.
  • Verified shelf labels and pricing accuracy during reset execution.
  • Collaborated with store teams to complete merchandising changes and maintain aisle readiness.
  • Inspected assigned sections for compliance with merchandising standards and cleanliness.
  • Adapted quickly to varied store layouts while completing reset tasks independently.
  • Achieved company objectives through consistent adherence to guidelines during retail reset projects.
  • Contributed to a positive work environment, fostering teamwork among colleagues for increased productivity.

Guest Services Supervisor

5 Years 4 Months
Espinosa Event Staffing | 05.2019 - 09.2024

Directed traffic, kept guests from entering restricted areas, answered questions

  • Installed cones, barriers, signs, and control devices according to site traffic management plans.
  • Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
  • Monitored attendee arrivals, verified access credentials, and directed guests to appropriate locations.
  • Communicated schedule updates to vendors, presenters, and staff to keep activities on track.
  • Managed crowd movement during high-traffic periods, prioritizing safety and efficient access.
  • Inspected venues before events, confirming readiness of supplies, equipment, and required materials.
  • Collaborated with team members to deliver consistent event support and maintain professional guest experience.
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Implemented efficient check-in processes, minimizing wait time for guests upon arrival at events.
  • Oversaw event operations to keep running smoothly.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Supported event operations by resolving issues quickly and maintaining organized service areas.
  • Trained new event staff on procedures, guest service standards, and emergency protocols.
  • Inspected tickets and customer IDs, checking for appropriate age requirements.
  • Followed strict guidelines for handling confidential information.

Education

High School Diploma

High School | La Fría Tachira, Venezuela | 06.2002

Skills

Customer service standards
Guest relations
Conflict management
Team management
Guest accommodations
Adjusting schedules
Improving processes
Verifying reservations
Strong leadership
Customer service
Greeting customers

Personal Information

Title: Merchander/Guest Services Coordinator

Other Activities

Participated in King Soopers WINS Wine Expansion Surge project during cycle P4 4/23 to 5/20. Estimated driving time related to work: 6 hours 14 mins.

Timeline

Traveling Merchandiser

Retail Odyssey
02.2025 - CurrentRead More

Guest Services Supervisor

Espinosa Event Staffing
05.2019 - 09.2024Read More

High School

High School Diploma
Read More
Yander RodriguezTraveling Retail Merchandiser