Johanna Nash

My jobs within being a zoo teen include

• Set Up Events for the zoo on and off campuses
• Help With Zoo Camp set ups and teach small classes about certain animals
• Meal prep
• Cleaning up the property
• Show and tell of animals
• Snake handler
• Help guide groups of people threw the zoo
• Assist with zoo projects
• Carried out day-day-day duties accurately and efficiently.

While working at Subway I learned to better my communication skills and learned how to interact with people in a professional setting.

• Greeted guests, promoted specials and took orders.
• Assisted customers in choosing menu items by providing food complementing information.
• Shared information with customers about menu items, preparation methods and ingredients.
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Accurately operated cash register to process customer payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Kept cages, kennels, play yards and grooming areas neat and clean.
• Followed specific food and water schedules for different animal species.
• Followed pet care instructions for dietary needs and medication regimens.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Met with clients to discuss cut and style preferences prior to caring for animals.
• Took dogs on daily walks/jogs to help improve there exercise limits.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Other responsibilities included putting in daily counts on product and managing cash drops.

• Worked front counter, drive-thru and other areas.
• Accurately operated cash register to process customer payments.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Brewed coffee and tea and changed out drink station syrups.
• greeted customers with a nice friendly welcome.
• Managed main payments threw backbooth window.
• Recommended products and promotions.

I was a Shift Leader again with a new franchise and I had new duties that included being in charge of bringing in deposits to the bank and did daily cont of product and filled out our weekly sales sheets and deposit forms.

• Trained new employees and delegated daily tasks and responsibilities.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Rotated merchandise and displays to feature new products and promotions.
• Directed training and retraining of employees to boost performance and enhance business results.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.