Charles Davis

• Promoted to Manager from Supervisor within a year
• Role creator and pioneer , 30 of 200 HSMs remaining when department was dissolved in 2023
• Oversaw mandatory Covid - 19 protocol education and compliance on film sets
• Through teamwork, evaluated and worked with production cast and crew to ensure that the project can continue filming in order to avoid temporary set shutdowns if possible
• Health & Safety Managed 7 productions: American Horror Story Delicate (FX), The Nader Sisters (ABC - Pilot), Dance the World (National geographic), Saturdays (Disney Channel), Criminal Minds (Pre Production - ABC Signature), The Watchful Eye (NY Shoot - Freeform), Bamas (Pilot - Hulu)
• Managed 7 individual teams (1 team per production). Combined total included 3 Disney Health & Safety Supervisors, 8 Testing Administrators, 3 Vaccine Administrators, and 15 Health & Safety Production Assistants
• Role creator and pioneer, 30 of 200 HSMs remaining when department was dissolved in 2023

• Promoted from freelance Key Health & Safety Production Assistant within one year
• Supervised 1 Production - Ultra Violet Black Scorpion (Disney Channel) - promoted twice within the span of this production
• Worked directly with the Disney contact tracing team on over 750 covid 19 cases as supervisor and manager, compassionately advised with each cast and crew member who contacted covid-19 and scheduled their return to work date and educated on quarantine procedures
• Supervised the first vaccine mandate in the country for film or tv production along with state of the art vaccine upload databases with flow health
• Worked hand in hand with disney human resources to link up cast and crew members seeking protected religious and medical exemptions from the disney required vaccination mandate
• Led with empathy, offered an ear and sincere understanding to crew and cast members
• Promoted to Manager in March 2022, moved to New York City the same day of promotion

• Promoted to Disney Health and Safety Supervisor May 2021
• One of the first Health & Safety Production assistants for film and tv in the united states (created the position)
• Promoted from Freelance production hire to Disney Corporate as a Health and Safety Supervisor
• Helped crews and cast to transition into mandated Covid-19 protocols enacted by film and TV studios to ensure production resumed under the safest environment possible
• Productions as Key Production Assistant: Sulphur Springs (Disney Channel), Women of the movement (HULU), Crossover (DISNEY Channel), Deep Water (Re-Shoots - Touchstone Pictures)
• Worked directly under health and safety supervisors and managers as point person on set and communicated in real time.

- Lead groups up to 30 on walking tours throughout the French Quarter, lower garden district and above ground cemeteries. Led private corporate groups, VIPs, and in-depth tours.

- Achieved excellent ratings on Trip Advisor.

• Facilitated Segway training to new Segway riders
• Led in depth bicycle and segway tours to allow guests and tourists to explore a more local New Orleans
• Repaired bicycles on site and in repair shop

• Processed and fulfilled between 50 - 80 daily orders for up to 150 restaurants and independent coffee shops in the Chicago area
• Communicated directly with third wave coffee roasters (Colectivo, Stumptown Coffee, Dark Matter) and ordered weekly coffee inventory for the Tradecraft warehouse distribution team
• Would provide customer service for last minute orders, order or product malfunctions, or late delivery liaison between company drivers and clients

• Promoted from Sales Agent Level 2 to Level 3 in August 2015, Promoted from Sales Agent Level 1 to Level 2 May 2015
• Handled high level sales over $1,000 including super bowl tickets, hamilton tickets in their premiere season, backstage passes for V.I.P events
• Built repeat clientele for premium orders by providing exemplary customer service
• Often led the sales board 3 out of 4 quarters

• Delivered clear communication to support the company's rapidly changing policies, issued refunds for eligible customers
• Provided technology support and escalated serious situations to appropriate supervisor
• Streamlined call center processes for improved efficiency and reduced wait times.