Yousef Attia
Van Nuys,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Cashier
99 Ranch Market
Sherman Oaks, California
07.2024 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
Crew Member
McDonald's
Leesburg, Virginia
02.2024 - 06.2024
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Restocked kitchen supplies including food products and utensils.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Packed fast food products in approved containers, cups, and bags.
- Took orders from patrons and input selections into store computer system.
- Stocked shelves and cases with new or transferred items.
- Upheld high standards of productivity and quality in operations.
Cashier
Walmart
Leesburg, Virginia
02.2024 - 06.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
High School Diploma -
Ahmed Maher Language School
Cairo Egypt07-2021
Skills
- Cash management
- Team collaboration
- Bagging
- Multitasking and organization
- Work ethic and integrity
- Customer service
- Order taking
- Basic math
- Cash register systems
- Food inspection
- Table resetting
- Order management
- Cash handling
- Calm demeanor
- Memory retention
- Order accuracy
Timeline
Cashier
99 Ranch Market
07.2024 - Current
Crew Member
McDonald's
02.2024 - 06.2024
Cashier
Walmart
02.2024 - 06.2024
High School Diploma -
Ahmed Maher Language School
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