Yousef Shafiei

• I am currently working as a Sales Representative in the Jewelry Department at JCPenney, where I focus on delivering exceptional customer service, assisting clients with their purchasing decisions, and maintaining a well-organized and visually appealing sales floor. My role involves not only driving sales through product knowledge and interpersonal skills but also contributing to the overall customer experience by ensuring that each interaction reflects the high standards of the JCPenney brand.

• I am currently serving as an intern at ADC Realty, where I am responsible for developing various marketing materials, including flyers, managing the company's social media presence, and maintaining the company website. Additionally, I am actively expanding my knowledge and expertise in the real estate industry

• Currently on student leave at JCP where I have been working as a sales associate for about a year and a few months
• Some of my responsibilities while working at JCP include things such as offering great customer service (over the phone and in person), restocking and inventory, Omnichannel (assisting with placing online orders and undelivered/return items), and Visuals which includes the execution of visual elements to support merchandising statements

sales representative for a private marketing agency, specializing in selling various products.

• Collaborated with the marketing team to brainstorm and implement creative strategies
• Conducted market research and analyzed consumer data to identify target demographics and preferences
• Managed social media accounts, including Facebook, Twitter, and Instagram