Yousif Kamal
Sterling Heights,MI
Summary
Motivated professional successful with multitasking in fast-paced environments. Brings skills to support team and customer needs with fast, high-quality service. Good relationship-building and time-management abilities. Accomplishes tasks with minimal supervision. Knowledgeable student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Certified Nursing Assistant (CNA) and BLS certified, ready to provide quality care in healthcare settings. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Dream Market 2
Sterling Heights, MI
02.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory levels, restocking shelves as needed to ensure availability.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Trained new cashiers on register operation and customer service protocols.
- Implemented best practices for cash handling and transaction accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Busser/Server
Coco Lava
Sterling Heights, MI
06.2022 - 02.2025
- Cleared and reset dining tables efficiently for optimal guest experience.
- Assisted servers by delivering food and beverages promptly to ensure timely service.
- Maintained cleanliness of dining area, including sweeping and mopping floors regularly.
- Restocked supplies and utensils in preparation for busy service periods, enhancing workflow efficiency.
- Collaborated with kitchen staff to manage dishwashing tasks, ensuring prompt availability of clean dishes.
- Supported overall restaurant operations by adhering to health and safety standards consistently.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Server
Alie’s Lebanese Grill
Sterling Heights, MI
05.2023 - 08.2023
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Managed food and beverage orders using Point of Sale (POS) systems for accuracy and efficiency.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Assisted in training new servers on restaurant protocols and menu knowledge.
- Upsold specials and promotions, contributing to increased customer satisfaction and sales revenue.
- Handled cash transactions accurately, ensuring secure payment processing at the end of shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Neuroscience
Wayne State University
Detroit, MIAdlai Stevenson High School
Sterling Heights, MI06.2025
Skills
Patient Care & Safety
Infection Control
Vital Signs Monitoring
Communication
CPR & First Aid (BLS Certified)
Ambulation & Transfers
Feeding & Hygiene Assistance
Team Collaboration
Time Management
Adaptive & Quick Learner
Certification
- Certified Nursing Assistant (CNA) – Michigan|Registration Number MI07102025939252
- Basic Life Support (BLS) – American Heart Association
Languages
Arabic
Full Professional
English
Native or Bilingual
Armenian
Full Professional
Timeline
Cashier
Dream Market 2
02.2025 - Current
Server
Alie’s Lebanese Grill
05.2023 - 08.2023
Busser/Server
Coco Lava
06.2022 - 02.2025
Bachelor of Science - Neuroscience
Wayne State University
Adlai Stevenson High School