Yousif Shuaina

Ice Cream Maker barista

Tim Hortons Field

Warren, MI

02.2022 - 03.2025

Operated ice cream machines to produce various flavors and textures.
Followed recipes and ingredient guidelines for consistent product quality.
Maintained cleanliness of work area and equipment to ensure safety standards.
Assisted in stocking ingredients and supplies for production needs.
Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
Sliced fruits, vegetables and meats for use in food service.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Checked brewing equipment for proper functionality.
Demonstrated techniques on using multiple beverage machines with new team members.
Recommended pastries and sandwiches to pair with customers' beverages.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Utilized coffee maker, espresso machine and French press to prepare coffee.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.