YOUSRI KAOUTARI
Consultant
Miami,FL
Summary
Dynamic hospitality and logistics professional with extensive experience in high-volume operations, team leadership, sales, customer service, and wine knowledge.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Director of Sales and Operations
NEXT GEAR AMERICA LLC
11.2023 - Current
- Oversee sales, logistics, fleet management, and supply chain optimization for a trucking company
- Streamlined delivery routes, reduced costs, and improved on-time delivery rates
Captain/Server
DOYA MIAMI
08.2021 - 12.2023
- Led a team of 25 servers in providing exceptional fine-dining experiences
- Anticipated and resolved guest needs, achieving high satisfaction scores
Assistant Manager
PLAN DO SEE AMERICA
11.2017 - 09.2018
- Increased quarterly sales by 35% through menu initiatives and portion standardization
- Managed payroll and created operational systems, including training manuals
AGM
PIOLA
07.2013 - 11.2017
- Supervised 50 FOH and BOH staff, ensuring seamless operations and cost control
- Implemented inventory audits and compliance with safety regulations
Key Server/Bartender
ZAYTINYA BY JOSE ANDRES
03.2009 - 12.2012
- Trained new staff and consistently exceeded sales goals with upselling techniques
Server
CAFE MILANO
05.2003 - 09.2006
- Delivered high-quality service in a prestigious, high-volume Georgetown restaurant
Education
Associates - International Affairs
George Mason University
Fairfax, VA05.2005
Skills
- Logistics & Fleet Management
- Team Leadership
- Sales Strategies
- Budget Analysis
- Wine Knowledge
Certification
- TIPS Certified
- ABC License
- Kentucky Bourbon Certified
Languages
French
Native or Bilingual
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Moroccan
Native or Bilingual
Timeline
Director of Sales and Operations
NEXT GEAR AMERICA LLC
11.2023 - Current
Captain/Server
DOYA MIAMI
08.2021 - 12.2023
Assistant Manager
PLAN DO SEE AMERICA
11.2017 - 09.2018
AGM
PIOLA
07.2013 - 11.2017
Key Server/Bartender
ZAYTINYA BY JOSE ANDRES
03.2009 - 12.2012
Server
CAFE MILANO
05.2003 - 09.2006
Associates - International Affairs
George Mason University
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