Youssef Mikhail
Ashburn,VA
Summary
Has a very advanced knowledge of engines. I have no professional experience with working on cars but I intend to in the future because I have worked on cars with my dad my whole life. I have a very technical mind and am a good hands on person. I can do oil changes very well as well as tire rotations and brake jobs I have alot of experience doing all of these all my life. I intend to learn more of course but this is what I have to start with.
Overview
2
2
years of professional experience
Work History
Corporate Staff Member
Home Depot
Ashburn, VA
09.2024 - Current
- Provided assistance to customers with inquiries, requests and complaints.
- Assisted in stocking shelves, unloading merchandise and organizing inventory.
- Organized product displays, rotated stock and removed outdated items.
Security Officer
Allied Universal Security Services
Ashburn, VA
08.2024 - 09.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
Customer Service Representative
regal cinnemas
Ashburn, VA
03.2023 - 11.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Briar Woods High School
Brambleton 06-2024
Skills
- Problem-solving aptitude
- Customer relations skills
- Financial Analysis
- Budgeting and finance
- Cleaning skills
- Multitasking Abilities
- Professionalism
- Reliability
- Inspecting vehicles
- Battery replacements
- Vehicle oil change
- Automobile repair
- Replacing parts
- Documentation skills
- Technical manuals
- Parts management
- Brake servicing
- Tire balancing
- Brake repair
- Repair brake systems
- Tire Rotation
- Alignments experience
- Physical Strength
- Diagnose problems
- Cross-cultural communication
- Interpretation skills
Languages
English
Professional
Arabic
Professional
Timeline
Corporate Staff Member
Home Depot
09.2024 - Current
Security Officer
Allied Universal Security Services
08.2024 - 09.2024
Customer Service Representative
regal cinnemas
03.2023 - 11.2023
High School Diploma -
Briar Woods High School
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