Youstena Kamel
Monroe Township,NJ
Summary
Dedicated and motivated professional seeking to secure a position in health administration. Experience working as a pharmacy technician and volunteering with children. Strong collaborator with shadowing. Passionate about improving healthcare access and quality.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Monroe Township, NJ
07.2021 - Current
- Assist pharmacists in accurately preparing, filling, and labeling prescriptions in a high-volume retail pharmacy environment.
- Verify patient insurance coverage and resolve billing issues to ensure timely prescription processing.
- Communication regarding prescriptions, insurance questions, and medication pick-ups.
- Ensure strict adherence to HIPAA regulations and pharmacy safety protocols when handling patient health information.
- Collaborate with pharmacists and pharmacy staff to maintain efficient workflow and high-quality patient service.
Interned
Girgis Family Medicine
South River, NJ
01.2023 - 04.2024
- Supported clinic operations by assisting with patient referrals, appointment coordination, and administrative tasks.
- Communicated with patients via phone and in person to address questions, schedule services, and ensure follow-up care.
- Assisted healthcare providers and administrative staff in managing patient documentation and maintaining organized medical records.
- Helped resolve patient concerns and improved patient experience through clear communication and problem-solving.
- Observed clinical workflows to gain insight into patient care coordination and healthcare practice management.
Education
Master's - Health Administration
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2026
Bachelor - Health Administration
School of Arts and Sciences
05-2024
Skills
- Lean Six Sigma Green Belt
- Strategic Planning
- Languages (Fluent Arabic)
- HIPAA Compliance
- Health Policy, Law, and Ethics
- Leadership Theories, Styles, and Practices
- Quality Improvement and Measurement
Websites
Interests
Support clinic operations by assisting with patient referrals, appointment coordination, and administrative tasks
Timeline
Interned
Girgis Family Medicine
01.2023 - 04.2024
Pharmacy Technician
CVS Pharmacy
07.2021 - Current
Bachelor - Health Administration
School of Arts and Sciences
Master's - Health Administration
Rutgers, The State University of New Jersey