Summary
Overview
Work History
Education
Skills
Timeline
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Yovanny Contreras

National City,CA

Summary

Dedicated professional with experience at Cafe Coyote, excelling in high-pressure environments and customer satisfaction. Demonstrated expertise in hospitality service and communication skills, ensuring order accuracy and enhancing delivery efficiency. Proven ability in cleaning, sanitizing, and teamwork, consistently improving productivity and guest service excellence.

Overview

4
4
years of professional experience

Work History

Food Runner

Cafe Coyote
11.2020 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Busser

Cocina De Barrio
09.2022 - 08.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Help Delivery Assistant

UPS
10.2022 - 02.2023
  • Assisted in loading and unloading trucks, ensuring safe transportation of goods.
  • Ensured proper handling of packages, preventing damages during transit.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.

Education

High School Diploma - Physical Therapy

San Diego City College
San Diego, CA
07.2022

Skills

  • Strong teamwork
  • Sense of urgency
  • Cleaning and sanitizing
  • Hospitality service expertise
  • Guest service
  • Customer Satisfaction
  • Customer service excellence
  • Professionalism
  • Communication Skills

Timeline

Help Delivery Assistant

UPS
10.2022 - 02.2023

Busser

Cocina De Barrio
09.2022 - 08.2024

Food Runner

Cafe Coyote
11.2020 - Current

High School Diploma - Physical Therapy

San Diego City College
Yovanny Contreras