Yrhonda Blackman
Harvey,IL
Summary
An experienced and versatile professional in clerical support, adept at overcoming challenges with ease. Possessing strong problem-solving skills and a proactive approach, Excel at tackling new tasks. Renowned for adaptability, creativity, and a results-oriented mindset, Dedicated to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Guardian Security
10.2013 - Current
- Supervise day-to-day operations, manage a team, ensure high-quality service, maintain client relationships, handle escalated issues, and develop staff.
Security Guard
Guardian Security
01.2013 - 10.2013
- Opened doors, received packages, greeted guests, monitored entry, performed crowd control, and provided gate security.
Door Staff
Phoenix Rising Management Group
05.2011 - 10.2013
- Opened doors, received packages, greeted guests, monitored entry, performed crowd control, and provided gate security.
Service Specialist
IST
03.2009 - 05.2011
- Performed administrative tasks, maintained logs, resolved customer issues, and demonstrated PC skills.
Lead Site Rep
Pitney Bowes
07.2008 - 12.2008
- Supervised employees, monitored inventory, created reports, and developed policies to improve retention and satisfaction.
Office Assistant
Pitney Bowes
07.2007 - 07.2008
- Managed day-to-day needs of the copy center and retrieved data from various sources.
Education
High school diploma - Clerical
Simeon Voc. High School
Chicago, IL06.1980
Skills
- Performance Management
- Employee Orientation
- Shift Management
- Security
- Conflict Management
- CCTV
- Typing
- Employee Training
- Customer-Oriented
- Staff Management
- Workplace Safety
- Problem-Solving
Certification
- PERC Card
- AED Certification
- Guard Card
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid sick leave401k matchPaid time offTimeline
Shift Supervisor
Guardian Security
10.2013 - Current
Security Guard
Guardian Security
01.2013 - 10.2013
Door Staff
Phoenix Rising Management Group
05.2011 - 10.2013
Service Specialist
IST
03.2009 - 05.2011
Lead Site Rep
Pitney Bowes
07.2008 - 12.2008
Office Assistant
Pitney Bowes
07.2007 - 07.2008
High school diploma - Clerical
Simeon Voc. High School
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