Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ysabel Martinez

Racine

Summary

Friendly and reliable professional with strong customer service skills, experienced in using Microsoft programs and various computer systems. Organized and detail-oriented, with a proven ability to keep work areas clean and welcoming. Dedicated to creating a positive first impression for all members and guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Information Desk Staff Member

Carroll University
Waukesha
09.2023 - Current
  • Processed payments for purchases using cash, credit cards, and checks.
  • Managed the flow of incoming calls from customers and other departments.
  • Managed tough customer interactions with courteous solutions.
  • Maintained an organized and clean workspace at all times.
  • Utilized computer systems to enter data accurately into databases.

Assistant Teacher

Busy Bee's Child Care Center
Kenosha
07.2023 - 08.2025
  • Created weekly newsletters for parents detailing upcoming events and activities.
  • Organized instructional materials, bulletin boards, displays, and demonstrations.
  • Helped maintain a safe and orderly learning environment.

Sales Associate

Kids Footlocker
Racine
07.2022 - 08.2023
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

To-Go Server

Mi Tierra Mexican Restaurant
Racine
11.2020 - 01.2022
  • Verified that prepared food met requirements for quality and quantity before delivery.
  • Greeted customers and provided menus.
  • Organized and tracked to-go orders while maintaining accuracy.

Education

Carroll University
Waukesha, WI
05-2027

High School Diploma -

Washington Park High School
Racine, WI
06-2023

Skills

  • Empathy and patience
  • Data entry proficiency
  • Fast learner
  • Effective Communication Skills
  • Detail-Oriented Organization
  • Customer satisfaction

Languages

English
Native/ Bilingual

Certification

  • First Aid certified
  • Bartending License

Timeline

Information Desk Staff Member

Carroll University
09.2023 - Current

Assistant Teacher

Busy Bee's Child Care Center
07.2023 - 08.2025

Sales Associate

Kids Footlocker
07.2022 - 08.2023

To-Go Server

Mi Tierra Mexican Restaurant
11.2020 - 01.2022

Carroll University

High School Diploma -

Washington Park High School