Ysmael Bueno
Hazleton,PA
Overview
3
3
years of professional experience
Work History
Shipper/recievier
Gonella Frozen Products
Hazleton, PA
10.2023 - Current
- Packed and shipped orders accurately and efficiently.
- Reported any discrepancies or damages to the appropriate personnel.
- Operated forklifts, pallet jacks and other material handling equipment.
- Loaded, unloaded and transported goods to and from delivery vehicles.
- Received, organized and inventoried incoming shipments.
Security Supervisor
Marksman Security
Hazleton, PA
03.2023 - 10.2023
- Supervised property entrances and exits and monitored employee safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Provided security team leadership and contributed to on-call duties.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Led security team and contributed to on-call shifts.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
Service BDC
LeadCar Toyota
Hazleton, PA
02.2022 - 03.2023
- Performed data entry of customer information into computer system.
- Followed up with customers after completion of service requests.
- Advised customers on available options for service or products.
- Attended training sessions on new technologies used by the BDC department.
- Maintained accurate records of customer interactions and transactions.
- Developed strategies to improve customer satisfaction ratings.
- Explained warranty coverage to customers as needed.
- Provided customer support via phone and email inquiries in a timely manner.
- Resolved customer complaints and issues in an efficient manner.
- Created reports detailing daily activities such as appointment schedules, cancellations, no-shows.
Recieving Lead
Walmart
Hazleton, PA
01.2021 - 02.2022
- Supervised receiving staff by providing direction on daily tasks and monitoring performance to ensure compliance with established procedures.
- Assisted with training new employees on best practices related to material handling processes.
- Organized warehouse space for efficient storage of goods and stock rotation.
- Managed daily cycle counts for inventory accuracy; conducted physical inventories as needed.
- Investigated causes of overages or shortages in deliveries and took corrective action to resolve issues quickly.
- Ensured safety protocols were followed when handling hazardous materials or chemicals.
Education
High school -
North Rockland High School
Thiells, NY06.2022
Skills
- Inventory Tracking
- Forklift Operation
- Heavy Lifting
- Teamwork and Cooperation
- Shipping and Receiving
- Fluent in English and Spanish
- Customer Service
- Relationship Development
- Client Consultations
- Business Development
- Campaign Management
- Verbal and Written Communication
- Marketing
- Team Leadership
- Research
Personal Information
Willing To Relocate: Anywhere
Languages
- English, Expert
- Spanish, Expert
Timeline
Shipper/recievier
Gonella Frozen Products
10.2023 - Current
Security Supervisor
Marksman Security
03.2023 - 10.2023
Service BDC
LeadCar Toyota
02.2022 - 03.2023
Recieving Lead
Walmart
01.2021 - 02.2022
High school -
North Rockland High School
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