Reliable employee with 5 years in the customer service industry. Dedicated to being a valuable member of a team committed to providing to providing high standards of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Biggby Coffee
09.2021 - Current
Ensured customer satisfaction through prompt and courteous service
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
Bachelor of Science - Major: Biology, Pre-Physicians Assistant
University of Mount Union
Alliance, OH
05.2026
High School Diploma -
St. Vincent St. Mary
Akron, OH
05.2022
Skills
Flexible Schedule
Professional Appearance
Strong verbal and written communication
Sales and Upselling
Positive Attitude
Accomplishments
Executive board officer, Intellectual Development, Alpha Chi Omega
70+ hours of community service [2023- present]
Assistant coach of a 12 and under softball team
Certification
Complete 'Servsafe' food safety training
Timeline
Shift Leader
Biggby Coffee
09.2021 - Current
Bachelor of Science - Major: Biology, Pre-Physicians Assistant