Yuan Shen
Clarksburg,MD
Summary
Dedicated food industry management professional with over twenty years of experience, specializing in large-scale food preparation and preparation and presentation. Proven track record of ensuring high nutritional and sanitation standards. Skilled in managing cafeteria operation, training staff and promoting workplace diversity. Experienced in collaborating with diverse stakeholders, including students, parents, and school leadership teams. Demonstrated ability to recommend food selections for large events. Knowledgeable and experienced in food handling procedures. Skilled in working under pressure and adapting to new situations and challenges to enhance organizational brand. Skillfully maintaining cost control and determining optimal coverage to meet business needs without sacrificing quality. Consistently promotes and supports workplace diversity initiatives. Participated in menu planning and scheduled tours to introduce DFNS to students, staff, and parents regularly.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Services Supervisor I
Montgomery County Public Schools
Gaithersburg, MD
07.2020 - Current
- Supervise and Maintain high nutritional and sanitation standards in large-scale food production cafeterias.
- Provide direct management and oversight of all aspects of cafeteria operations, ensuring compliance with federal, state and local guidelines.
- Train Kitchen staff in the preparation and serving of meals according to standard recipes and menus.
- Develop and maintained collaborative relationships with students, parents and school leadership teams.
- Design and deliver comprehensive training programs to enhance the skills and knowledge of cafeteria staff, ensuring optimal performance in food production, inventory management, and adherence to established standards.
- Promoted and facilitated the evaluation of new products through collaborative food testing initiatives at school level.
- Engage in various school events to introduce and promote food and nutrition services, actively fostering nutritional awareness within the community.
Food Services Special Program Manager
Montgomery County Public Schools
Gaithersburg, MD
09.2015 - 07.2020
- collaborated with CPF supervisor for recipe development of products used in the school meal program.
- Managed large-quantity food production, cook-chill operations, and food storage.
- Organized and provided catering services, engaging in continuous process improvements.
- Reviewed employee performance and provided ongoing feedback and coaching.
- Interviewed prospective employees and contributed to hiring decisions.
- Corporated with school-based supervisors and field managers on food testing.
- Organized and provided catering services.
Food Services Field Manager
Montgomery County Public Schools
Gaithersburg, MD
06.2009 - 09.2015
- Assisted supervisor in overseeing daily operations of school cafeterias, ensuring compliance with health and safety regulations.
- Provided ongoing training for employees on safe food handling practices.
- Ensured proper portioning and serving of meals according to established standards.
- Resolved problems or concerns to the satisfaction of involved parties.
- Coached staff on strategies to enhance performance and improve customer relations.
- Worked High-Level Assignment Supervisor position for one year to cover the shortage.
Education
BBA - Business Administration
Strayer University
Rockville, MD05-2020
Skills
- Large-Scale Food Preparation and Presentation
- Culinary Techniques
- Menu Development and Vendor Products Testing
- Creating Catering Menu and Quotes; Increase Revenue for the Catering Department
- Sanitation Procedures
- Staff scheduling and training
- Promoting workplace diversity
- Building Positive Work Relationships
- Proving Excellent Services to Internal and External Customers
- Understand and Follow the guidelines and regulations
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Accomplishments
- Increased membership rates by fifty percent as the President of the Montgomery County School Nutrition Association (2022-2023).
- Nominated for Support Service Employee of the Year (2019_.
- Attended the ABC daytime talk show "The Chew" with Mrs. Michelle Obama, co-hosts Mario Batali, Michael Symon, Carla Hall, Clinton Kelly, and Daphne Oz in their kitchen to discuss school meals. Presented for Montgomery County Public Schools (2014).
- Recognized as Food Services Honoree (2013).
- Achieved perfect attendance multiple times.
Certification
- Sanitation Certification & Aller Train Certification
Affiliations
Volunteer to be an interpreter not only for Food and Nutrition Services.
Timeline
Food Services Supervisor I
Montgomery County Public Schools
07.2020 - Current
Food Services Special Program Manager
Montgomery County Public Schools
09.2015 - 07.2020
Food Services Field Manager
Montgomery County Public Schools
06.2009 - 09.2015
BBA - Business Administration
Strayer University
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