Yubenmar Moreno

Driver Amazon

• Loaded and unloaded orders at customer's homes or locations.
• Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
• Consulted with customers on food selections and custom order requests.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

• Developed comprehensive metrics for monitoring team performance, leading to increased accountability and success rates.
• Cultivated strong relationships with key partners to facilitate collaborative problem-solving efforts aimed at boosting efficiency across the entire value chain.
• Enhanced team performance by providing regular training, coaching, and feedback to improve skill sets.
• Implemented process improvements that resulted in reduced errors, faster turnaround times, and enhanced overall service levels.

• Reduced guest complaints with proactive communication and addressing issues promptly.
• Managed team productivity and workflow to exceed quality standards.
• Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
• Fostered a culture of continuous improvement within the team, leading to an increase in service quality and efficiency.