Yubin Huh
New York,NY
Summary
Well-rounded and agile professional with a proven track record of success, excelling in industries including academic research, healthcare project management, and operations management.
Overview
4
4
years of professional experience
Work History
Operations Coordinator
Google (via Nelson Connects)
10.2022 - Current
- Identify key areas and execute on strategies for operational improvement within the Mental Health & Wellbeing Team
- Decreased program managers' time spent on redundant communications 15% by developing critical incident training request forms that send employee requests directly to vendor, reducing potential roadblocks
- Coordinate internal communications/meetings regarding OKRs between Employee Assistance Program (EAP) managers and cross- functional teams within HR Operations and Global Benefits
- Identified key EAP metrics that assess performance and focused efforts on standardizing international provider metrics to US benchmark
Senior Project Manager
Aetna, A CVS Health Company
01.2022 - 10.2022
- Submitted over 100 new business RFPs on SalesForce and CPQ by analyzing and configuring commercial insurance product offerings for Aetna's Northwest Middle Market
- Lead several projects as Mentoring Committee co-lead, optimally matching 140 associates with executive mentors to improve onboarding experience and provide career support
- Co-led orientation week in Chicago, creating intern welcome presentations and strategizing with GMDP committee leaders and external vendors to coordinate hotel, travel expenses, and events for 75 interns
Project Manager
Aetna, A CVS Health Company
06.2020 - 12.2021
- Led development of SMS/IVR Pharmacy campaigns targeting members with low medication adherence rates; coordinated with Quality Management to set up and launch initial outreach
- Created automated task reminder tool on Quickbase and improved team efficiency by 8%
- Increased employee engagement 12% by assessing team's culture through focus groups and creating department-wide newsletter that targeted development areas from annual employee engagement survey
- Served as main coordinator for pharmacy directors of 13 state Medicaid health plans for COVID-19 vaccine distribution; gathered weekly distribution rate and presented key insights to senior leadership
- Sourced, vetted, and managed external vendors to organize and budget 50 gift boxes for class of 2020; successfully coordinated delivery of all boxes across country
Independent Researcher
Penn Language Learning Lab
08.2019 - 05.2020
- Conducted empirical research on natural language acquisition to study impact that syntax from different native languages (English and Korean) has on conceptualization of negation
- Created online experiment and analyzed data from 124 participants using R, RStudio, SQL, SPSS, and Excel
- Co-authored and presented Not What You Expect: The Relationship Between Violation of Expectation and Negation, during 42nd annual Cognitive Science conference
Education
Bachelor of Arts - Psychology, Consumer Psychology/Marketing
University of Pennsylvania
Philadelphia, PA05.2020
Skills
- Project and Operations Management
- Employee Mentoring & Experience
- Empirical Research
- Written & Verbal Communication
- SalesForce/CPQ Analysis
- Product Configuration
- Microsoft Office Suite
- Adobe Creative Suite
- English (Native/Bilingual)
- Korean (Native/Bilingual)
Timeline
Operations Coordinator
Google (via Nelson Connects)
10.2022 - Current
Senior Project Manager
Aetna, A CVS Health Company
01.2022 - 10.2022
Project Manager
Aetna, A CVS Health Company
06.2020 - 12.2021
Independent Researcher
Penn Language Learning Lab
08.2019 - 05.2020
Bachelor of Arts - Psychology, Consumer Psychology/Marketing
University of Pennsylvania
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