Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Consular and Protocol Affairs
Consulate General Of Indonesia In New York
2020.07 - Current
Enhanced customer satisfaction by promptly addressing and resolving consumer inquiries and complaints.
Collaborated with cross-functional teams to improve product quality and consumer experience.
Streamlined complaint resolution process for increased efficiency and reduced response time.
Developed comprehensive reports on consumer trends, contributing to the improvement of products and services.
Treasury and International Banking
Mega Bank
2013.09 - 2020.02
Enhanced brand visibility by developing and implementing promotional strategies.
Conducted market research to identify target audience preferences, tailoring promotions accordingly.
Supported team members with event planning and execution for successful product launches.
Analyzed campaign results for continuous improvement in future branding efforts.
Assistant Lecturer
University Komputer Indonesia
2010.10 - 2012.02
Enhanced student comprehension by utilizing various teaching methods and incorporating multimedia resources.
Boosted students'' critical thinking skills through active learning strategies and problem-solving activities.
Collaborated with colleagues to design effective curriculum, resulting in better alignment of course objectives.
Evaluated student performance fairly by implementing varied assessment techniques, ensuring accurate knowledge measurement.
News Reporter
Metro TV
2010.02 - 2012.01
Enhanced news coverage by conducting thorough research and fact-checking to ensure accuracy.
Boosted audience engagement by delivering compelling stories using various multimedia formats such as video, audio, and written content.
Collaborated with editors to refine story ideas for maximum impact on target audiences.
Increased viewership through timely reporting of breaking news and developing stories.
Education
Master of Arts - International Relations And Affairs
Padjadjaran University
Bandung, Indonesia
02.2012
Skills
Consumer rights understanding
Critical thinking
Multitasking
Conflict resolution
Organizational skills
Time management
Relationship building
Languages
Indonesian
Native or Bilingual
English
Full Professional
German
Elementary
Timeline
Consular and Protocol Affairs
Consulate General Of Indonesia In New York
2020.07 - Current
Treasury and International Banking
Mega Bank
2013.09 - 2020.02
Assistant Lecturer
University Komputer Indonesia
2010.10 - 2012.02
News Reporter
Metro TV
2010.02 - 2012.01
Master of Arts - International Relations And Affairs
Padjadjaran University
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